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Senior P&C Services Specialist

Poland, Poznań Employment contract · Job Posted February 20, 2026
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Job Description

In the P&C Switzerland team, together with Junior Specialists, Specialists and other Senior Specialists, you will process P&C and payroll matters for the employees of IKEA stores and companies in Switzerland. This includes answering colleagues’ questions related to HR Administration and Payroll (via email and phone) or handling their personal data. You will be supported in your daily work by a Team Leader, whom you can consult in demanding situations.

Job Responsibility

  • Team Leader’s morning briefing/catch-up with the team
  • processing of ongoing orders from the country, e.g. a request for a change to an Co-worker's employment terms in the systems
  • contact with the national HR unit, e.g. clarification of an error in an insurance application
  • further processing in the system
  • weekly team meeting, e.g. to discuss current topics, holiday plans, important instructions from the Business Partner
  • work in Excel, e.g. extracting a report from the system
  • conversation with your Buddy (your mentor during the onboarding), e.g. sharing the next bit of knowledge about a given process
  • self-study, e.g. e-learning concerning cultural differences or Excel carried out via a training platform
  • work at a “helpline”, i.e. employee support line (telephone/e-mail/chat)
  • reviewing company news, e.g. finding out who won the competition for the best photo promoting a healthy lifestyle

Requirements

  • looking for an employer who guarantees a sense of security, stability, diversity and openness to others
  • caring for the planet and doing things with people in mind are important
  • authentic in interactions with others and want to be able to pursue your passions
  • enjoy taking the initiative and you do not shy away from a challenge
  • see yourself in the role of Internal Trainer, coach or mentor for your co-workers
  • have Personnel Administration and Payroll experience and you feel confident in this field
  • know how to work with a ticket system
  • have an in-depth knowledge of Swiss payroll
  • familiar with Swiss retirement and pension funds law
  • comfortable using SAP for P&C
  • fluent in German/Italian/French and English
  • comfortable using MS Office tools

Nice to have

experience with Service Now and Avature will be an asset

What we offer

  • hybrid working model
  • fantastic office furnished with IKEA furniture, divided into zones for work and relaxation and creative collaboration
  • free underground parking with electric charger and bicycle parking
  • stable employment (employment contract)
  • flexible terms of employment (depending on the team – full-time and part-time)
  • flexible working hours (we start work between 7 and 10 a.m.)
  • annual appreciation bonus dependent on performance in the relevant fiscal year
  • home work allowance
  • cafeteria system – a pool of benefits to choose from (e.g. Multisport card, cinema tickets, shopping vouchers, medical package for relatives)
  • Tack! loyalty programme for Co-workers – working with us longer earns you an additional financial bonus
  • private medical care for IKEA Co-workers and their families
  • wellbeing support – Edenred pre-paid lunch card, Employee Assistance Programme – support in difficult life situations
  • personal accident insurance and pension plan
  • jubilee awards, gifts and special events
  • additional 4-week paternity leave
  • cofinancing of language courses

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