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Senior Outbound Product Manager

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Atlassian

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Location:
United States, San Francisco ▼

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Category:
IT - Software Development

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

Loom is the video communication platform for async work, now part of the Atlassian family. The role of Senior Outbound Product Manager involves strategic engagement with enterprise customers, go-to-market strategy development, sales enablement, and customer adoption management, among other key responsibilities.

Job Responsibility:

  • Engage with CIOs and Buyers throughout the sales cycle to instill customer confidence in our products
  • Partner with Sales and Customer Success teams for adoption
  • Represent the company at industry events, conferences, and webinars to promote our solutions and share industry insights
  • Represent the product in analyst briefings, including product positioning, demos, and market insights relevant to analyst categories
  • Develop and execute comprehensive go-to-market plans, including positioning, messaging, pricing, and launch strategies in partnership with marketing
  • Develop and deliver product documentation and demos, training materials, and sales tools to support the sales team in effectively communicating product value, in partnership with marketing and support
  • Pre-sales engagement at CIO/Sr Director level to partner with sales team to instill customer confidence in our products
  • Represent Solution Area and Enterprise in high-priority customer escalations during set-up and roll-out phase
  • internal effort to resolve issues and close the loop with customer
  • Track and deliver Enterprise adoption and growth goals
  • Represent Voice of the Customer back to product and platform teams, and maintain scaled customer feedback loops across Atlassian teams.

Requirements:

  • 7+ years experience in Enterprise SaaS market
  • 2+ years experience in product management
  • Background in Enterprise customer-facing situations, to land deals and encourage product adoption
  • Experience building systems to capture and prioritize customer feedback at scale
  • Executive presence and customer-facing confidence
  • Excellent communication, both written and verbal
  • You make things happen. You manage ambiguity and complexity affecting many stakeholders in an organized and structured way.
What we offer:
  • Health coverage
  • Paid volunteer days
  • Wellness resources

Additional Information:

Job Posted:
May 29, 2025

Employment Type:
Fulltime
Work Type:
Remote work
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