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Embedded within the Information Technology department, this role is responsible for leading all change management coordination for the enterprise VMS program. You will act as the vital internal anchor coordinating closely with Managed Service Provider (MSP) and VMS partner change teams to ensure consistent communication, training strategies, and rollout execution. Your work will directly impact hiring leaders, suppliers, Procurement, and Technology teams, making this role critical to achieving major corporate objectives centered around operational visibility, process efficiency, governance, and compliance.
Job Responsibility
Develop and execute comprehensive change management, communication, and training plans tailored for the VMS rollout
Act as the internal OCM lead, aligning external MSP and VMS partner change management activities with internal communication and deployment strategy
Partner closely with Procurement (Program Owners) to ensure a fully aligned rollout and continuous stakeholder engagement
Drive stakeholder engagement, organizational readiness tracking, and user adoption metrics across the business
Engage and communicate effectively with external stakeholders, including suppliers, in close coordination with Procurement
Coordinate directly with MSP and VMS change leads to maintain consistent messaging and flawless execution across all groups
Support end-to-end go-live readiness milestones and provide dedicated post-launch stabilization support
Requirements
Senior-level expertise in Organizational Change Management
Proven track record of delivering successful change management for large-scale technology implementations across multiple stakeholder groups
Platform-agnostic experience executing Vendor Management System (VMS) implementations
Direct experience coordinating change activities across multiple delivery partners, such as system providers and MSPs
Ability to articulate the specific VMS platforms and/or MSP partners you have worked with alongside your explicit role in those implementations
Must be currently based in Calgary
Nice to have
Professional proficiency in the French language
Previous experience supporting corporate mergers or large-scale organizational transformations
Experience working directly alongside MSP partners or within contingent workforce programs