Senior Optimization Lead - ITM6 ITM6K20 ITM6LOG SCOM

• Analyze alerts across diverse monitoring sources and identify optimization opportunities
• Contribute to reduction of alert noise through tuning and improvement initiatives
• Work across monitoring domains (infrastructure, application, batch, network, and mainframe) to improve alert effectiveness
• Develop a functional understanding of how different monitoring sources generate and trigger events
• Identify recurring patterns and support data-driven improvements across event streams
• Collaborate with cross-functional teams to enhance monitoring coverage and quality
• Support adoption of intelligent/AI-driven approaches for improving alert efficiency and reducing manual effort

• 8–12 years in monitoring, event management, or production support environments
• Exposure to multi-domain monitoring environments (e.g., infrastructure, application, batch, network, or mainframe)
• Functional understanding of how monitoring systems generate alerts (no deep technical expertise required)
• Demonstrated contribution toward alert reduction or monitoring improvement initiatives
• Strong analytical mindset with ability to identify patterns in event data

Exposure to scripting or AI-assisted optimization approaches