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Airwallex Logo Airwallex · Finance

Senior Optimization Consultant

United States, New York 133560.00 - 215000.00 USD / Year · Job Posted February 21, 2026
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Job Description

As a Senior Optimization Consultant, your role is to provide expert knowledge and insights to Airwallex's largest merchants. You will collaborate with a range of internal stakeholders - including Account Managers, Product Managers and Data Scientists - to uncover opportunities to improve authentication and fraud. You will educate Airwallex merchants and internal teams on major trends in our key customers' payment performance and create actionable plans to improve performance and integrations. You may also support engagements that we have with external partners (e.g., card issuers).

Job Responsibility

  • Gather insights through data analysis and industry knowledge to identify opportunities to improve customers' payment performance
  • Design and deliver a standard methodology to improve payment performance
  • Lead discussions with customers on their existing payment performance, opportunities to improve and requirements to implement
  • Train internal stakeholders (e.g., Sales teams) on how to lead discussions with customers and prospects
  • Liaise with our Product teams to ensure that they understand customer feedback and incorporate your learnings into their roadmaps
  • Support engagements with external stakeholders (e.g., card issuers)

Requirements

  • Outstanding professional and academic record of achievement
  • Prior experience in payments
  • Comfort with SQL
  • Intellectual curiosity
  • Adeptness at bringing structure to ambiguous, fast-moving problem spaces
  • Significant analytical experience
  • Brilliant communication skills
  • Comfort working cross-functionally with stakeholders at varying levels of seniority

Nice to have

  • Proficiency in BI tools (e.g., Looker, BigQuery), and/or statistical software
  • Experience as an optimization consultant in another payments company

What we offer

  • Offers Equity
  • Offers Commission
  • Medical, dental, and vision insurance
  • 401(k) plan
  • Short-term and long-term disability
  • Basic life insurance
  • Well-being benefits
  • 20 paid days of vacation
  • 12 paid days of company holidays
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