Senior Operations Specialist, AI Enablement Job at Bumble Inc. (London)

Senior Design & Research Operations Specialist

We are seeking a Senior Design & Research Operations Specialist to help us scale...

Location

Canada; United States , Toronto; Calgary; Vancouver

Salary:

126200.00 - 170800.00 CAD / Year

Clio

Expiration Date

Until further notice

Requirements

5+ years of experience in design, research, or product operations
Strong organizational, communication, and program-management skills
Comfort navigating ambiguity and bringing structure to complex systems
Proficiency with design and research tools (Figma, Miro, Maze, Pendo)
Experience maintaining process documentation and operational metrics
A pragmatic, collaborative approach to problem-solving and continuous improvement
Experience working in fast-paced, iterative product development environments
Deep understanding of good user experience, IA, and visual design
Demonstrate a keen interest in improving your craft by using AI

Job Responsibility

Lead the operational foundation for Design & Research, managing tools, systems, and budgets
Shape and maintain the rhythms and rituals that connect our teams within Design and within the organization
Coordinate research operations by managing participant recruitment, scheduling, incentives, and insights management
Develop and maintain shared documentation and guidelines that strengthen collaboration between Design, Research, Product, and Engineering
Identify and implement process improvements that increase clarity, reduce friction, and enable faster, more informed decisions
Design and evolve onboarding programs that help new designers and researchers ramp quickly
Track and report on key operational metrics including team health, delivery velocity, and efficiency
Partner with Design & Research leadership to align on operational vision, priorities, and long-term goals
Support the evaluation and rollout of new tools and vendors
Contribute to building a collaborative, high-performing culture

What we offer

Top-tier health benefits, dental, and vision insurance
Hybrid work environment
Flexible time off policy, with an encouraged 20 days off per year
$2000 annual counseling benefit
RRSP matching and RESP contribution
Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

Fulltime

AI Solutions Specialist

The AI Solutions Specialist is a key technical leader within Sabio’s Pre-sales f...

Location

United Kingdom , London

Salary:

Not provided

Sabio Group

Expiration Date

Until further notice

Requirements

Expert-level knowledge of Conversational AI, Generative AI, Agentic AI, and automation frameworks
Deep understanding of CCaaS/contact centre operations and digital CX transformation
Awareness of security, compliance, and integration considerations in enterprise deployments
Commercial and financial awareness, including ROI modelling and TCO analysis
Strong understanding of competitive landscape in AI/CX
Proven ability to translate complex architectures and organisational challenges into clear, measurable business outcomes
Confidence engaging with senior stakeholders, including C-level executives
Strong influencing and negotiation skills within competitive sales cycles
Ability to balance technical depth with commercial positioning
Leadership skills to guide junior team members, drive AI enablement through their immediate Specialist team, and collaborate across functions

Job Responsibility

Lead discovery sessions with enterprise clients to uncover opportunities and map AI to business needs
Design and validate end-to-end AI and automation architectures, ensuring scalability, resilience, and security
Own technical & operational service responses for proposals, RFPs, and pitches, ensuring clarity and credibility
Deliver engaging demonstrations and presentations that showcase ROI and competitive advantage
Act as an AI authority during sales cycles, influencing deal strategy and client positioning
Partner with Solution Engineers on proofs-of-concept and demos under time-sensitive conditions
Provide customer and market insights to inform Sabio’s product and proposition roadmap
Mentor junior and associate colleagues, building capability across the Presales team

What we offer

Pension Scheme
Remote/Flexible work
Life insurance
Private health and dental care
Cycle to work
28 days paid holiday a year (this includes three Sabio days)
LinkedIn Learning

AI Solutions Specialist

The AI Solutions Specialist is a key technical leader within Sabio’s Pre-sales f...

Location

United Kingdom , London

Salary:

Not provided

Sabio Group

Expiration Date

Until further notice

Requirements

Significant experience in Presales, Solutions Consulting, or Technical Architecture
Proven track record in delivering AI-enabled CX transformation projects
Bachelor’s or Master’s degree in Computer Science, AI, Engineering, or related discipline. (preferred)
Expert-level knowledge of Conversational AI, Generative AI, Agentic AI, and automation frameworks
Deep understanding of CCaaS/contact centre operations and digital CX transformation
Awareness of security, compliance, and integration considerations in enterprise deployments
Commercial and financial awareness, including ROI modelling and TCO analysis
Strong understanding of competitive landscape in AI/CX
Proven ability to translate complex architectures and organisational challenges into clear, measurable business outcomes
Confidence engaging with senior stakeholders, including C-level executives

Job Responsibility

Lead discovery sessions with enterprise clients to uncover opportunities and map AI to business needs
Design and validate end-to-end AI and automation architectures, ensuring scalability, resilience, and security
Own technical & operational service responses for proposals, RFPs, and pitches, ensuring clarity and credibility
Deliver engaging demonstrations and presentations that showcase ROI and competitive advantage
Act as an AI authority during sales cycles, influencing deal strategy and client positioning
Partner with Solution Engineers on proofs-of-concept and demos under time-sensitive conditions
Provide customer and market insights to inform Sabio’s product and proposition roadmap
Mentor junior and associate colleagues, building capability across the Presales team

What we offer

Pension Scheme
Remote/Flexible work
Life insurance
Private health and dental care
Cycle to work
28 days paid holiday a year- (this includes three Sabio days)
LinkedIn Learning

Director, Customer Care Product Operations

We are seeking an experienced leader to execute the strategic direction of our C...

Location

United States , Mountain View

Salary:

216000.00 - 264000.00 USD / Year

EarnIn

Expiration Date

Until further notice

Requirements

Deep passion for customers and a strong belief in the power of care as a product differentiator
7+ years proven leadership experience, including managing cross-functional embedded teams and developing systems for scale and autonomy
Strong product and/or technical background preferred—ideally with a degree in Engineering, Computer Science, or related field and hands-on product development or technical experience
Experience with AI strategy, including tool selection, automation mapping, and agent-assist systems
Demonstrated ability to build and scale user research and feedback loops into product pipelines
Outstanding analytical and problem-solving skills
data-driven decision-making is a must
Expertise or capability in operations including knowledge of quality assurance, agent readiness, escalations
Track record of influencing and aligning with stakeholders across Product, Engineering, Marketing, and CX
Excellent communication and collaboration skills—especially in high-ambiguity environments

Job Responsibility

Own and drive the Care AI strategy to shift from human support to automated and AI-powered resolution
Define automation use cases, KPIs, and optimize adoption across all support channels
Partner and collaborate closely with Product & Engineering to align automation roadmap with technical feasibility and business goals
Lead Customer Care’s product integration strategy to embed CX into every product and operational decision
Manage 4–5 senior Care Specialists embedded in key product pods to ensure launch readiness, lifecycle comms, and research support
Act as the cross-functional glue between Care, Product, and Eng—aligning roadmaps, surfacing feedback, and driving issue resolution
Consolidate customer, agent, and system insights into a single narrative to inform continuous improvement
Build a scalable, company-wide user research program with EarnIn-specific guidelines to enable autonomous research
Define high-priority UR initiatives aligned to business goals that product operations will take on
Select and implement research tooling (e.g., Maze, Dovetail) to support execution at scale

What we offer

equity
benefits

Fulltime

AI Solutions Specialist

The AI Solutions Specialist is a key technical leader within Sabio’s Pre-sales f...

Location

France , Paris

Salary:

Not provided

Sabio Group

Expiration Date

Until further notice

Requirements

Expert-level knowledge of Conversational AI, Generative AI, Agentic AI, and automation frameworks
Deep understanding of CCaaS/contact centre operations and digital CX transformation
Awareness of security, compliance, and integration considerations in enterprise deployments
Commercial and financial awareness, including ROI modelling and TCO analysis
Strong understanding of competitive landscape in AI/CX
Proven ability to translate complex architectures and organisational challenges into clear, measurable business outcomes
Confidence engaging with senior stakeholders, including C-level executives
Strong influencing and negotiation skills within competitive sales cycles
Ability to balance technical depth with commercial positioning
Leadership skills to guide junior team members, drive AI enablement through their immediate Specialist team, and collaborate across functions

Job Responsibility

Lead discovery sessions with enterprise clients to uncover opportunities and map AI to business needs
Design and validate end-to-end AI and automation architectures, ensuring scalability, resilience, and security
Own technical & operational service responses for proposals, RFPs, and pitches, ensuring clarity and credibility
Deliver engaging demonstrations and presentations that showcase ROI and competitive advantage
Act as an AI authority during sales cycles, influencing deal strategy and client positioning
Partner with Solution Engineers on proofs-of-concept and demos under time-sensitive conditions
Provide customer and market insights to inform Sabio’s product and proposition roadmap
Mentor junior and associate colleagues, building capability across the Presales team

What we offer

Flexible working
Employee Assistance Programme
Bonus Scheme
Business Travel Insurance
Volunteering Time-off
25 days paid holiday a year
LinkedIn Learning

Vice President, AI Enablement

The Vice President, AI Enablement leads Parexel’s enterprise‑wide Artificial Int...

Location

United States , Remote

Salary:

Not provided

Parexel

Expiration Date

Until further notice

Requirements

15+ years in data science, AI/ML, or technology leadership roles
at least 7 years in executive or senior leadership
Deep knowledge of clinical research processes, clinical data lifecycle, and pharmaceutical/life sciences regulatory expectations
Experience implementing enterprise AI platforms (GenAI, MLOps, data pipelines, automation)
Proven success operationalizing large-scale AI programs in GxP or other highly regulated industries
Familiarity with emerging AI regulations (EU AI Act, FDA, EMA expectations)
Experience with cloud-based AI ecosystems (Azure preferred)
Master’s degree or PhD in Computer Science, Data Science, Engineering, Bioinformatics, or related field preferred
Advanced business qualifications (MBA or equivalent) desirable
Excellent written and verbal communication skills

Job Responsibility

Define and evolve Parexel’s enterprise AI strategy, roadmap, and investment portfolio
Identify priority use cases aligned to business value, feasibility, and regulatory constraints
Conduct AI maturity assessments and establish long‑term capability-building plans
Co-chair AI governance
Define standards for model lifecycle management, validation, auditability, and transparency
Ensure compliance with GxP, global regulatory guidance, and responsible AI principles
Partner with Quality, Legal, and Compliance to operationalize risk management for AI systems
Oversee enterprise AI platforms, tooling, and data pipelines
Drive scalable architecture for GenAI, ML operations, retrieval‑augmented generation, and secure model hosting
Evaluate and integrate vendor platforms while ensuring data privacy and clinical-grade security

What we offer

Health, Vision & Dental Insurance
Tuition Reimbursement
Vacation/Holiday/Sick Time
Flexible Spending & Health Savings Accounts
Work/Life Balance
401(k) with Company match
Pet Insurance
Opportunity to work on innovative projects at the forefront of the industry
Collaborative and inclusive work environment that values your expertise
Professional advancement and development opportunities

Fulltime

Senior People Programs Specialist

As a Senior People Programs Specialist at Vanta, you will execute and scale core...

Location

United States

Salary:

122000.00 - 143000.00 USD / Year

Vanta

Expiration Date

Until further notice

Requirements

4+ years of experience in People Programs, Talent Management, Program Management, or a related field, ideally in a high-growth or fast-paced environment
Experience executing performance reviews, talent reviews, promotions, feedback systems, or engagement surveys
Strong project management skills and the ability to juggle multiple timelines, workstreams, and stakeholders at once
Comfort working with data and dashboards to spot issues and improve program effectiveness and adoption
Clear written and verbal communication skills, especially when explaining processes or sharing updates
A collaborative working style and experience partnering across People teams and with business leaders
Comfort navigating ambiguity and improving programs as needs evolve
Interest in using AI-enabled tools to improve quality, consistency, and scale
Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact

Job Responsibility

Execute core talent and performance programs (performance cycles, talent reviews, and engagement surveys) by managing timelines, workflows, tools, documentation, and follow-through
Own program communications for defined processes, including manager guidance, timelines, and reminders, to ensure clarity and strong adoption
Build and maintain dashboards and reports that give People Business Partners and leaders accurate, actionable insights into performance and talent outcomes
Run engagement and inter-department surveys, including setup, data quality audits, reporting, and coordination on action planning
Support rollout and adoption of feedback, recognition, and career frameworks by integrating them into tools and processes and reducing friction for managers and employees
Contribute to Vanta’s AI fluency frameworks and programs and identify opportunities for improvement
Partner closely with People Business Partners, People Enablement, and People Operations to support program execution, adoption, and address issues during live cycles
Use AI-enabled tools and workflows to improve program efficiency, data quality, and consistency
Surface risks, gaps, and insights during program execution and escalate thoughtfully with proposed improvement ideas or solutions

What we offer

Offers Equity
Medical benefits
401(k) plan
Other company perk programs
Comprehensive medical, dental, and vision coverage, with 100% of employee-only benefit premiums covered for most medical plans
16 weeks fully-paid Parental Leave for all new parents
Health & wellness stipend
Remote workspace, internet, and cellphone stipend
Commuter benefits for team members who report to the SF and NYC office
Family planning benefits

Fulltime

Director Lifecycle Marketing

As Director of Lifecycle Marketing, you are the single accountable owner of the ...

Location

Sweden , Stockholm

Salary:

Not provided

Mentimeter

Expiration Date

Until further notice

Requirements

Senior lifecycle, CRM, or growth leader with experience owning company-wide systems in a product-led SaaS environment
Deeply experienced in lifecycle strategy, CRM, and experimentation
Comfortable leading senior specialists through operator credibility
A systems thinker with strong outcome focus
Clear and confident when aligning executives around priorities and trade-offs
Energized by setting foundations that enable long-term growth

Job Responsibility

Own lifecycle as a business-critical growth system
Evolve the lifecycle system
Define lifecycle decision logic
Own lifecycle architecture, CRM, and AI enablement
Lead complex, cross-functional change

What we offer

Diverse and inclusive work environment
Continuous professional development
Access to a leadership program (including external personal coach)
Relevant education
Competitive compensation and benefits package, including pension contributions

Senior Operations Specialist, AI Enablement

Bumble Inc.

Location:
United Kingdom , London

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 10, 2026

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