CrawlJobs Logo

Senior Operations Quality Analyst

https://checkr.com Logo

Checkr

Location Icon

Location:
United States, Denver

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Employment contract

Salary Icon

Salary:

66000.00 - 83000.00 USD / Year

Job Description:

The Senior Operations Quality Analyst plays a central role on the Shared Services team at Checkr. This strategic role focuses on pioneering a new era of customer interaction analysis through the power of AI and advanced Large Language Models (LLMs). We’re transforming our traditional quality assurance approach into a sophisticated insights engine. This involves leveraging LLM technology to create a dynamic system for understanding and optimizing the customer experience.

Job Responsibility:

  • Analyze complex data sets to identify trends and opportunities for improvement
  • Develop and maintain clear, concise reports and dashboards
  • Oversee the configuration and optimization of Large Language Models (LLMs)
  • Work closely with cross-functional teams to integrate insights into business processes
  • Stay updated on the latest data analysis techniques and tools

Requirements:

  • A bachelor's degree in analytics or a business-related field
  • 3+ years of previous experience in a data analysis or insights role
  • Strong proficiency in data analysis and statistical methods
  • Excellent written and verbal communication skills
  • Strong critical thinking and problem-solving skills
  • High level of accuracy and attention to detail
  • Ability to work collaboratively with cross-functional teams
  • Flexibility to adapt to changing business needs and priorities
What we offer:
  • A fast-paced and collaborative environment
  • Learning and development allowance
  • Competitive cash and equity compensation and opportunity for advancement
  • 100% medical, dental, and vision coverage
  • Up to $25K reimbursement for fertility, adoption, and parental planning services
  • Flexible PTO policy
  • Monthly wellness stipend, home office stipend

Additional Information:

Job Posted:
July 11, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:
Welcome to CrawlJobs.com
Your Global Job Discovery Platform
At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.