Senior Operations Processor, Wells Fargo

Wells Fargo

Location:
Singapore, Central Singapore

Category:
Finance

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Wells Fargo is seeking a Senior Operations Processor supporting the Operations team based in Singapore office. Responsibilities include handling legal contracts, processing invoices, communicating with customers, and supporting team leads for complex cases.

Job Responsibility:

Review legal contract and initiation request raised by Front Line team and input customer and deal information into system
Collect, scan and upload invoices to System
Ensure invoice image quality and quantity accurate
Reconciliation of invoices and store paper files safe and in order
Prepare and process all simple to complex incoming invoices into the system which includes verifying customer numbers and information
Reconcile, research, and process all credit memos into the system
Contact customers, dealers, manufacturers and distributors on problem invoices or payment which require further data in order to process
Validate and verify funding information for purchased invoices and Cash application details
Make any necessary adjustments for finance charges, offsets, or credit memos
Receive incoming phone calls from customers seeking additional information on data processes, or providing status updates relating to funding, billing and cash application
Monitor all exceptions until resolved or completed within an established timeframe
Interface and communicate with business managers and Customer Service personnel to resolve exception approvals, invoice problems, credit memo issues, and other matters
Other than above, might need work in Participant deal team or Cash desk team to do Deal setup, Settlement, making payment or to do Funds forecast
Support Team Lead or Manager on more complicated cases, QA/Analysis work and projects
Back-up Team Lead role when in need.

Requirements:

2+ years of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Bachelor’s degree plus relevant experience working with accounts receivable and/or accounts payable or in a customer service position
Strong attention to detail
Strong communication skills
Analytical thinking and problem resolution skills
Proficiency with Microsoft Office applications including Excel
Fluent in English and Mandarin. Both in verbal and writing.

What we offer:

Equal opportunity employer policies
Accommodation for applicants with disabilities
Work in a compliance-driven culture.

Additional Information:

Job Posted:
October 13, 2025

Expiration:
November 12, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Senior Operations Processor

Wells Fargo

Location:Singapore, Central Singapore

Category:Finance

Contract Type:Employment contract