Senior Operations Processor, Wells Fargo

Senior Operations Processor

Wells Fargo

Location:
India, Hyderabad

Category:
-

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Wells Fargo is seeking a Senior Operations Processor. The role involves supporting complex business, operational, and customer support functions, providing expertise in processes, and interpreting policies and procedures. The candidate must have at least 4 years of operations support experience and be willing to work in night and rotational shifts.

Job Responsibility:

Support Operations in completing larger and more complex business, operational, and customer support initiatives and overall effectiveness of team performance
Use technical expertise in the designated area and resolve escalated issues
Provide feedback and present ideas for improving or implementing processes and customer support
Perform complex operational and customer support initiatives within Operations functional area
Assist staff, managers, and colleagues and provide guidance and interpretation of policies and procedures
Apply technical knowledge and expertise to perform work and action requests
Provide subject matter expertise and interpretation of procedures to staff
Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
Interact with internal customers
Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

Requirements:

4+ years of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Clear understanding of ACH Overview
Knowledge on Reconciliation and Treasury Payments
Flexible to work in Night & Rotational shifts

What we offer:

Equal opportunity employer policy
Strong focus on risk mitigating and compliance-driven culture

Additional Information:

Job Posted:
April 28, 2025

Expiration:
May 05, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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