Senior Operations Processor - Currency Transaction Reporting, Wells Fargo

Wells Fargo

Location:
United States, Charlotte

Category:
Banking

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Wells Fargo is seeking a Senior Operations Processor to support the Currency Transaction Reporting (CTRO) team. This position supports Operations in completing larger and more complex business, operational, and customer support initiatives.

Job Responsibility:

Support Operations in completing larger and more complex business, operational, and customer support initiatives and overall effectiveness of team performance
Use technical expertise in the designated area and resolve escalated issues
Provide feedback and present ideas for improving or implementing processes and customer support
Perform complex operational and customer support initiatives within Operations functional area
Assist staff, managers, and colleagues and provide guidance and interpretation of policies and procedures
Apply technical knowledge and expertise to perform work and action requests
Provide subject matter expertise and interpretation of procedures to staff
Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
Interact with internal customers
Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

Requirements:

4+ years of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Retail Banking experience
Knowledge and understanding of internal Hogan system
Knowledge and understanding of Anti Money Laundering and Bank Secrecy Act
Knowledge and understanding of the Operations Image Browser
Knowledge and understanding of Relational History East and Electronic Journal systems
Knowledge and understanding of the Teller View System
Strong analytical skills with high attention to detail and accuracy
Ability to navigate multiple computer systems, applications, and utilize search tools to find information
Experience serving as a subject matter expert on operational issues related to process or function
Experienced in delivering results in a fast-paced, deadline driven environment
Ability to navigate multiple computer system windows, applications, and search tools to find information
Strong verbal, written, and interpersonal communication skills
Basic Microsoft Office skills

Nice to have:

Retail Banking experience
Knowledge and understanding of internal Hogan system
Knowledge and understanding of Anti Money Laundering and Bank Secrecy Act
Knowledge and understanding of the Operations Image Browser
Knowledge and understanding of Relational History East and Electronic Journal systems
Knowledge and understanding of the Teller View System

What we offer:

Equal opportunity employment
Disability inclusion
Drug free workplace

Additional Information:

Job Posted:
September 23, 2025

Expiration:
September 27, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Senior Operations Processor - Currency Transaction Reporting