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Senior Operations Manager

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Boden Group

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Location:
United Kingdom , City of London

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

65000.00 - 75000.00 GBP / Year
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Job Description:

Are you an experienced Healthcare FM professional ready to lead operations within a critical hospital environment? A leading Facilities Management provider is seeking a Senior Operations Manager to oversee hard FM services at a Hospital in London. This is a key leadership role managing engineering teams, compliance, and operational performance across a busy NHS estate. Ideal for candidates with a strong M&E background and experience within healthcare, critical environments, or large-scale estates. As the Senior Operations Manager, you will: Lead day-to-day hard FM operations across the hospital estate. Manage Operations Managers, engineering teams, and subcontractors to achieve SLA and KPI targets. Oversee PPM and reactive maintenance while ensuring NHS and health & safety compliance. Chair operational meetings and produce monthly performance and compliance reports. Drive service improvements and challenge underperformance across the contract. To be successful in this Senior Operations Manager role, you will have: Strong Healthcare FM or critical environment experience. Proven operational leadership within hard FM or engineering services. Solid understanding of M&E systems, compliance, PPMs, and reactive maintenance. HNC, HND, NVQ Level 4, or equivalent technical qualification. Excellent stakeholder management and team leadership skills.

Job Responsibility:

  • Lead day-to-day hard FM operations across the hospital estate
  • Manage Operations Managers, engineering teams, and subcontractors to achieve SLA and KPI targets
  • Oversee PPM and reactive maintenance while ensuring NHS and health & safety compliance
  • Chair operational meetings and produce monthly performance and compliance reports
  • Drive service improvements and challenge underperformance across the contract

Requirements:

  • Strong Healthcare FM or critical environment experience
  • Proven operational leadership within hard FM or engineering services
  • Solid understanding of M&E systems, compliance, PPMs, and reactive maintenance
  • HNC, HND, NVQ Level 4, or equivalent technical qualification
  • Excellent stakeholder management and team leadership skills
What we offer:
  • Car allowance
  • Bonus scheme
  • Career progression with a leading FM provider

Additional Information:

Job Posted:
May 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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