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Senior Operations Manager

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Victim Support

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Location:
United Kingdom , South Yorkshire

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Category:
Public Sector

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Contract Type:
Not provided

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Salary:

41387.11 GBP / Year
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Job Description:

Yorkshire and the Humber is an expansive and innovative region and Victim Support is commissioned across it to provide high quality, person centred services to victims of a range of crimes. We are looking for a highly motivated and passionate individual to join the team as a Senior Operations Manager. As the Senior Operations Manager, you will work closely with the Area Manager and be responsible for and accountable for the delivery and development of services across the region.

Job Responsibility:

  • Deputise for the Area Manager across all services and be accountable for agreed elements of the contract review and monitoring processes
  • Develop, implement and manage strategic work and specific projects across the region
  • Plan, organise and innovate
  • Responsible for and accountable for the delivery and development of services across the region
  • Commissioner relationships
  • Project management
  • Performance and management of teams
  • Engagement, building networks and partnership working
  • Regular travel throughout Yorkshire and the Humber

Requirements:

  • Experience and knowledge of the voluntary sector and statutory agencies particularly within the criminal justice, health and social care sectors
  • Knowledge and understanding of safeguarding and other regulatory requirements
  • Track record of delivery of services similar in nature of those within Victim Support or a comparable agency
  • Experienced leader with excellent leadership and management skills including experience of managing change and processes across multi-functional teams
  • Ability to provide analysis and interpretation of data and reporting on findings
  • Ability to work with partners and build positive relationships at operational and strategic levels
  • Ability to manage proactively, innovatively and effectively securing high levels of performance, motivation and teamwork
  • Ability to manage a demanding workload and balance priorities
  • Provide leadership, communications and actions that will exemplify the organisation's values
  • Driving license and access to a vehicle (essential requirement)
  • Proven track record of Operational Management preferably within a voluntary sector agency and with some experience of the criminal justice system and the journey of victims of crime
What we offer:
  • Flexible Working Options: Including hybrid working
  • Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave
  • Birthday Leave: An extra day off for your birthday
  • Pension Plan: 5% employer contribution
  • Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments
  • Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts
  • Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance
  • Wellbeing Support: Employee assistance programme and wellbeing support
  • Inclusive Networks: Access to EDI networks and colleague cafes
  • Sustainable Travel: Cycle to work scheme and season ticket loans
  • Career Development: Ongoing training and support with opportunities for career progression

Additional Information:

Job Posted:
April 16, 2026

Expiration:
May 07, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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