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The Senior Manager, Production Operations, is responsible for leading overall warehouse operations, including inbound, outbound, inventory control, and workforce management across multiple shifts. This role ensures the site meets operational performance targets and service expectations while fostering a culture of safety, accountability, and continuous improvement. The Senior Manager serves as the key liaison between the distribution center and cross-functional support groups such as Transportation, Inventory, Safety, Finance, and Human Resources.
Job Responsibility:
Lead overall warehouse operations including inbound, outbound, inventory control, and workforce management across multiple shifts
Ensure site meets operational performance targets and service expectations
Foster a culture of safety, accountability, and continuous improvement
Serve as key liaison between distribution center and cross-functional support groups such as Transportation, Inventory, Safety, Finance, and Human Resources
Provide leadership and direction for daily and strategic warehouse operations including labor planning, safety, productivity, quality, and customer service
Lead, coach, and develop warehouse management staff and frontline leaders
Monitor and drive performance using KPIs
Conduct daily operational reviews
Collaborate with cross-functional partners
Act as primary point of contact for distribution center leadership
Identify operational bottlenecks and lead process improvement initiatives using Lean or Six Sigma
Ensure compliance with OSHA, food safety, and company-specific regulatory standards
Develop operational forecasts and resource plans
Promote hands-on leadership style
Work flexible hours including weekends and holidays
Requirements:
High School Diploma or GED required
Bachelor's degree in Supply Chain, Operations, Business Administration, or related field preferred
6+ years of progressive warehouse/distribution leadership experience, including 3+ years managing leaders or teams
Experience in the food, grocery, or consumer goods industry preferred
Bilingual (Spanish/English) is a plus
Nice to have:
Experience in the food, grocery, or consumer goods industry
Bilingual (Spanish/English)
Lean or Six Sigma experience
What we offer:
Health/Rx
Dental
Vision
Flexible and health spending accounts (FSA/HSA)
Supplemental life insurance
401(k)
Paid time off
Paid sick time
Short term & long term disability coverage (STD/LTD)