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The SFMTA Transit Division’s Maintenance of Way (MOW) Section is seeking a Senior Operations Manager, Mechanical Infrastructure (Mechanical Infrastructure SOM). This role will oversee and manage the work of four mechanical and infrastructure-related units within MOW, including: Cable Car Propulsion, Cable Car Track Maintenance, Mechanical Systems, and Light Rail Vehicle (LRV) Track Maintenance. The role encompasses the leadership of over 100 maintenance personnel across various classifications, with an emphasis on ensuring high-quality infrastructure in support of SFMTA Muni operations. The ideal candidate is highly self-motivated and professional, with extensive experience managing complex maintenance programs within a transit or similarly scaled operational environment.
Job Responsibility:
Oversees all day-to-day Maintenance of Way mechanical infrastructure functions
Provides direction to subordinate managers on operations, maintenance priorities, and performance improvement efforts within mechanical infrastructure teams
Plans, assigns, and oversees the work of staff engaged in the maintenance and repair of mechanical systems, cable car propulsion, cable car track and LRV track infrastructure
Adjusts plans and programs to address emerging problems and maintenance needs
develops and implements new initiatives to support departmental goals
Maintains and refines Standard Operating Procedures (SOPs)
Monitor staff assignments, service levels, and organizational efficiency and recommend adjustments to the DCMO as needed
Identifies and implements opportunities for continuous improvement and operational excellence
Coordinates with Administration on budget development, tracking expenditures and evaluating cost estimates for repair options
Prepares and approves requisitions for materials and supplies
Investigates field work and complaints for procedural compliance, quality, and safety
ensures inspections are completed in accordance with regulations and standards
Works collaboratively with engineering personnel, contractors, and vendors on mechanical and facility projects, including capital improvements and emergency repairs
Supports employee development through training, coaching, and performance management
Requirements:
Possession of a bachelor’s degree from an accredited college or university
Eight (8) years of full-time experience at a mass transit agency in the operation, maintenance and repair in any of the following: buildings, stations or passenger infrastructure
and/or use of heavy construction equipment
and/or track work
and/or maintenance engineering, which must have included three (3) years at the second supervisory level or management level which includes responsibility for supervising staff
Possession of a valid driver’s license
Nice to have:
Ability to plan, assign, and direct maintenance and repair activities of a large, multidisciplinary workforce
Ability to supervise the preparation of detailed operating records and maintenance reports
Strong interpersonal skills and the ability to work effectively with staff, peers, and the public
Capacity to manage shifting priorities, emergencies, and operational challenges
Bachelor's degree from an accredited college or university
Substantial leadership experience in a senior position within a large, complex organization
Experience working with oversight boards or commissions is highly desirable
Commitment to equity, safety, sustainability, and improved mobility for all San Franciscans