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Senior Operations Excellence Specialist

https://www.atlassian.com Logo

Atlassian

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Location:
Philippines, Manila

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Category:
Human Resources

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

We are looking for a skilled Operational Excellence Specialist to join our team and help us streamline our business operations to improve the experience for our internal Atlassian users. This role requires a motivated individual with sharp analytical abilities, a keen eye for detail, and the capability to excel in a fast-paced setting.

Job Responsibility:

  • Work with cross-disciplinary teams, gather business needs, and propose solutions
  • Define and implement HR projects that include transition of services, process improvements, transformation & automation, new program design, etc
  • Develop detailed project roadmaps, document and measure project performance using various tools & techniques
  • Define project scope, success criteria, role & responsibilities and connect with the team throughout the project life cycle
  • Build and maintain relationships with all partners - HR Partners, Service Teams, and other business partners to drive projects & initiatives
  • Independently handle HR projects creating scalable processes, ensuring the alignment with company strategy, commitments, and goals
  • Proactively handle project risks, issues, and dependencies and report the project status to project stakeholders
  • Proactively handle and communicate ongoing changes in the project scope

Requirements:

  • Excellent analytical, critical thinking, and problem-solving skills
  • Be self-driven, and show the ability to deliver on ambiguous projects
  • Delivery-focused approach with the aim of solving problems
  • Ability to work in a fast-paced environment while maintaining careful attention to detail
  • Ability to manage multiple projects independently with different stakeholder groups, with minimum supervisory intervention
  • Excellent communication skills with the prowess to explain business problems, concepts and issues to a varied audience
  • Process mapping experience (e.g. Signavio)
  • Proven ability to balance competing priorities, workloads, and tight timelines in a fast-paced, dynamic work environment
  • Ability to distill, cater, and communicate complex analysis and insights to senior leaders, both verbally and in writing

Nice to have:

  • Agile experience (including using Confluence and Jira)
  • Lean and/or Six Sigma experience and certification is highly desirable
  • Knowledge of HR Shared Services is preferred Agile / PMP Certification
  • Prior experience in developing requirements and formulating business metrics for reporting (Tableau)
What we offer:
  • health and wellbeing resources
  • paid volunteer days

Additional Information:

Job Posted:
May 29, 2025

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

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