Senior Operations Excellence Specialist, Atlassian

Atlassian

Location:
Philippines, Manila

Category:
Human Resources

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are looking for a skilled Operational Excellence Specialist to join our team and help us streamline our business operations to improve the experience for our internal Atlassian users. This role requires a motivated individual with sharp analytical abilities, a keen eye for detail, and the capability to excel in a fast-paced setting.

Job Responsibility:

Work with cross-disciplinary teams, gather business needs, and propose solutions
Define and implement HR projects that include transition of services, process improvements, transformation & automation, new program design, etc
Develop detailed project roadmaps, document and measure project performance using various tools & techniques
Define project scope, success criteria, role & responsibilities and connect with the team throughout the project life cycle
Build and maintain relationships with all partners - HR Partners, Service Teams, and other business partners to drive projects & initiatives
Independently handle HR projects creating scalable processes, ensuring the alignment with company strategy, commitments, and goals
Proactively handle project risks, issues, and dependencies and report the project status to project stakeholders
Proactively handle and communicate ongoing changes in the project scope

Requirements:

Excellent analytical, critical thinking, and problem-solving skills
Be self-driven, and show the ability to deliver on ambiguous projects
Delivery-focused approach with the aim of solving problems
Ability to work in a fast-paced environment while maintaining careful attention to detail
Ability to manage multiple projects independently with different stakeholder groups, with minimum supervisory intervention
Excellent communication skills with the prowess to explain business problems, concepts and issues to a varied audience
Process mapping experience (e.g. Signavio)
Proven ability to balance competing priorities, workloads, and tight timelines in a fast-paced, dynamic work environment
Ability to distill, cater, and communicate complex analysis and insights to senior leaders, both verbally and in writing

Nice to have:

Agile experience (including using Confluence and Jira)
Lean and/or Six Sigma experience and certification is highly desirable
Knowledge of HR Shared Services is preferred Agile / PMP Certification
Prior experience in developing requirements and formulating business metrics for reporting (Tableau)

What we offer:

health and wellbeing resources
paid volunteer days

Additional Information:

Job Posted:
May 29, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Senior Operations Excellence Specialist