Senior Operations Core Project Lead, Citi

Citi

Location:
United States, Tampa

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

113840.00 - 170760.00 USD / Year ▼

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Job Description:

The Project Lead is a strategic professional who provides advice and counsel related to the technology or operations of the business and contributes to the overall performance and effectiveness of projects and initiatives. The role requires expertise in Agile methodologies, leadership, operational readiness, and stakeholder management.

Job Responsibility:

Act as a Subject Matter Expert (SME) to senior stakeholders, offering advice on technology and operational solutions
Lead projects through their lifecycle, ensuring execution aligns with milestones, budget, and scope
Develop comprehensive project documentation, including charters, plans, and issue logs
Support initiatives within the Agile Release Train (ART), aligning with ART Vision and Roadmaps
Collaborate with Product Managers to define, refine, and prioritize Epics with clear value and acceptance criteria
Participate in PI Planning, PO Sync, and System Demos to track progress, remove impediments, and validate functionality
Engage in Inspect and Adapt workshops to drive continuous improvement
Review Epics with Product and Operations teams to assess impacts and align with the Target Operating Model
Support the prioritization of the Operations 'Book of Work' for technology intake requests
Coordinate with Product Managers and Tech Teams on functionality dependencies and pilot needs
Define, document, and monitor operational readiness criteria for product launches and coordinate training development for internal teams
Oversee User Acceptance Testing (UAT) and Production Verification Testing (PVT)
Identify and engage stakeholders, ensuring clear understanding of project scope and milestones
Apply strong communication and diplomacy to influence internal stakeholders and colleagues
Rigorously assess and escalate project and operational risks, ensuring compliance with regulations and safeguarding the firm's reputation

Requirements:

6-10 years relevant experience
Prior industry experience
Fully knowledgeable on the day-to-day activities of a product or process
Basic understanding of the firm's different businesses and the related economics
Individual is expected to be subject area expert in one (or more) specific skill sets
Possesses a comprehensive understanding of how own area and others collectively integrate to contribute towards achieving business objectives
Bachelor’s/University degree, Master’s degree preferred

What we offer:

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages
planned time off (vacation)
unplanned time off (sick leave)
paid holidays

Additional Information:

Job Posted:
November 11, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Senior Operations Core Project Lead