Senior Operations Analyst Jobs

Revenue Operations Senior Analyst

We're looking for a highly analytical and detail-oriented person: someone with a...

Location

Brazil , Curitiba; Rio de Janeiro

Salary:

Not provided

Gipo

Expiration Date

Until further notice

Requirements

Experience with Sales/Customer Success
Extensive usage of HubSpot
Knowledge of analytics tools and technologies
English proficiency
Experience working in agile environments

Job Responsibility

Support the revenue process through analysis and reporting of forecasts, actuals, trends, and plans
Review and analyze operational and renewal data. Provide insightful variance analysis and recommendations to enable effective decision-making
Participate in regional process improvement initiatives
Demonstrate thought leadership around Sales, Marketing, and CS data processes and operations
Liaise with various internal stakeholders and partners across the organization

What we offer

Compensatory time off (Banco de Horas)
Food/Market Voucher
Medical, Dental, and Group Life Insurance
Pet Plan
iFeel app, for emotional comfort
Gympass for you and up to 3 people
Creditas: Payroll loan services, eligible after 6 months of employment
Stock Options - eligible after 6 months of employment (5 years grace period)
Birthday Day Off
Daycare Assistance

Fulltime

Commodities Operations Senior Analyst

The Commodities Operations Senior Analyst is an intermediate level position with...

Location

Singapore , Singapore

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

5-8 years of relevant experience preferred
Relevant Degree and/or equivalent experience in Finance or fast-paced working environment is preferred
Understanding of confirmations and settlements processes as well as operational risk
General knowledge of Commodities is desirable
Good knowledge of OTC long-form Confirmations, ISDA & CSA is desirable
Energetic, flexible, collaborative, proactive and independent
Strong, influential communicator who is articulate and concise
Strong risk management and control mindset
Ability to identify gaps in controls and provide solutions
Provides evaluative judgment based on analysis of information in complicated, unique and dynamic situations

Job Responsibility

Process commodities trade confirmations and settlements in a timely, accurate and effective manner
Physical Inventory reconciliation (i.e. India Gold)
Investigation, escalation, and resolution of cash breaks
Coordination with the Global Cash Breaks team
Liaise with Global Commodities Stakeholders (Trading, Sales, Middle office, Legal and Technology)
Provide support to Front Office Sales & Trading for all commodity confirmations and settlements related queries
Identify control deficiencies, resolve issues and escalate control gaps & issues to senior management
Approval responsibilities for both STP and Manual Payments release
Overseeing and developing our APAC Commodities Operations Team
Risk management and oversight of critical core operations activities

What we offer

Excellent training opportunities to continuously learn and develop across the wide range of Commodity products
Opportunity to grow your career, give back to your community and make a real impact

Fulltime

Tax Operations Senior Analyst

Tax Operations Senior Analyst role at Citi's Europe Wealth Client Tax Operations...

Location

Poland , Warsaw

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

A good track record of experience in a tax-related area and good understanding of tax reporting and operational tax processes
Good understanding of Cash & Stock Reconciliations
Swift notifications knowledge - MT599, MT546, MT568, MT566
Corporate actions & income payments experience in EMEA and US markets
Experience in Tax Operations/ Tax Reclaims and/or Tax Technology organizations
Knowledge about the Double Tax Treaty Agreements, International Taxation, Custody Operations, Relief at source and reclaim
Experience in Tax Operations (Direct/Indirect Tax, Withholding TAX, Goods and Services Tax, Trading Tax etc.)
Good understanding of Investments and capital market products as well as trade execution and settlement processes
Strong multi-tasking, organizational and time management skills
Ability to take initiative, self-motivate and consistently demonstrate a results-driven mindset

Job Responsibility

Ensure compliance with local tax regulations, including the preparation of account reconciliations for revenues and VAT/GST tax accounts
Prepare non-US tax reports covering multiple jurisdictions and products
Expertise in Tax Reclaim services, including Quick Refund and Relief at Source processes
Manage critical tax-related issues & remediation activities impacting clients and business stakeholders
Provide first-level support for inquiries from client advisors regarding the Tax Reclaim Service
Support the global implementation of Tax projects while contributing to strategic tax programs and technical implementations
Analyze tax transaction withholding processes from front to back and implement operational changes
Streamline process inconsistencies, mitigate risks, and maintain comprehensive process documentation
Ensure timely escalation of issues, track their resolution, and participate in governance forums
Collaborate closely with Business and Technology partners to identify gaps and drive process improvements

What we offer

Private Medical Care Program
Life Insurance Program
Pension Plan contribution (PPE Program)
Employee Assistance Program
Paid Parental Leave Program (maternity and paternity leave)
Sport Card
Holidays Allowance
Sport and team recreation activities
Special offers and discounts for employees
Access to an array of learning and development resources

Fulltime

Commodities Operations Senior Analyst

The Commodities Operations Senior Analyst is an intermediate level position with...

Location

Singapore , Singapore

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

At least 2-3 years of relevant experience preferred
Relevant Degree and/or equivalent experience in Finance or fast-paced working environment is preferred
Understanding of confirmations and settlements processes as well as operational risk
Energetic, flexible, collaborative, and proactive
Strong, influential communicator
Strong risk management and control mindset
Self-reliant, good problem solver and results oriented
Exceptional attention to detail

Job Responsibility

Process commodities trade confirmations and settlements
Investigation, escalation, and resolution of cash breaks
Liaise with Global Commodities Stakeholders
Provide support to Front Office Sales & Trading
Identify control deficiencies and escalate control gaps
Approval responsibilities for payments release
Overseeing and developing the APAC Commodities Operations Team

What we offer

Excellent training opportunities
Opportunity to recommend creative suggestions on how to improve processes
Work closely with all the other stakeholders that support the Commodity Business

Fulltime

New

Senior Military Operations Analyst

Barbaricum is seeking a Senior Military Operations Analyst to support The U.S. A...

Location

United States , Fort Eustis

Salary:

Not provided

Barbaricum

Expiration Date

Until further notice

Requirements

Active DoD Secret Clearance
12-15 years of experience
Military experience
Proven experience in conducting critical reviews, red teaming, or strategic analysis
Ability to identify and analyze DOTMLPF weaknesses, gaps, and assumptions
Strong written and verbal communication skills to deliver clear briefings, reports, and edited products
Proficiency in facilitating discussions, providing alternative perspectives, and influencing decision-making processes

Job Responsibility

Perform mission analyses to scope critical review requests
Review and edit strategic documents to identify and address DOTMLPF gaps and disconnects
Provide quick-turnaround reviews of short products (e.g., white papers, directives) within five workdays
Deliver independent, detailed reviews of large-scale projects (e.g., experiments, war games) that challenge assumptions, solutions, and structure
Present findings and recommendations via briefings and edited documents
Participate in Integrated Product Teams (IPTs) and work groups to provide alternative perspectives and solutions
Conduct research, develop surveys, and identify issues or gaps to propose innovative solutions
Create detailed written outputs, including observations, insights, briefings, and reports
Attend 95% of relevant meetings fully prepared to challenge assumptions, processes, and conclusions
Conduct independent fact-finding and informal assessments to inform decision-making

Senior Sales Operations Analyst

As a Senior Sales Operations Analyst, you will play a pivotal role in optimizing...

Location

United States

Salary:

Not provided

Follett Software

Expiration Date

Until further notice

Requirements

5+ years of experience in data analytics or sales operations, preferably within a SaaS or EdTech environment
Bachelor’s degree in Business, Analytics, Computer Science, or a related field
Experience with visualization tools such as Tableau, Power BI, or Salesforce Analytics Cloud
Deep expertise in SQL for advanced querying and analysis
Strong working knowledge of Salesforce CRM, including custom reporting and dashboard creation
Background in supporting territory design, quota setting, or sales compensation programs
Familiarity with Oracle ERP systems and cross-system data reconciliation
Demonstrated ability to present technical findings clearly to non-technical stakeholders
Excellent written and verbal communication skills
Ability to work independently, manage multiple priorities, and collaborate effectively in a cross-functional environment

Job Responsibility

Design, develop, and maintain performance dashboards and operational reports for Sales and Executive Leadership using Salesforce, Excel, and BI tools
Deliver regular reporting on bookings, pipeline health, lead progression, win/loss metrics, and sales activity KPIs
Collaborate closely with sales leaders to define metrics that align with Follett’s go-to-market strategy
Own the creation and refinement of predictive models that improve sales forecasting accuracy
Provide actionable insights through historical trend analysis, cohort modeling, and segmentation
Highlight performance drivers and risks using data from Salesforce, Oracle, and other internal sources
Conduct annual territory alignment and optimization analysis based on historical data, opportunity volume, and sales capacity
Prepare and validate commission data and reports based on sales transactions, attainment thresholds, and quota structures
Partner with Finance and HR teams to support accurate and timely incentive compensation processing
Write complex SQL queries to extract, transform, and analyze large datasets from Salesforce, Oracle, and internal databases

Senior Sales Operations Analyst

This role focuses on enabling success for the Networking business in the channel...

Location

United States , Spring

Salary:

105500.00 - 243000.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's or Master's degree in Business Management or equivalent
10+ years experience
Must have extensive experience and knowledge of 2 tier channel processes
Prior experience in SaaS, IaaS, and other aaS processes and technologies
Prior experience in pricing, quotation, and other deal/order initiation processes
HPE sales operations experience a plus
Extensive experience designing and developing business-wide sales operations support systems and solutions
Excellent analytical, statistics and problem solving skills
Extensive expertise in business and sales operations processes and their application to business-wide systems
Evaluating, selecting, and creating forms of forecasting and planning methodologies to develop guidance for deploying sales and operational resources and activities

Job Responsibility

Develops, implements and utilizes processes and tools to enable the sales life-cycle
Reports and analyzes order pipeline, bookings, revenue forecasting, revenue reporting, sales productivity and goal attainment
Maintains and enhances sales force automation systems, product/service costing models, and margin management tools/systems
Develops organization-wide architectures and methodologies for the design and implementation of processes and tools
Consults with senior and executive business leaders to identify relevant analytics, standards and metrics
develops overall sales operations framework, including forecasts and budgets
Identifies and evaluates new technologies, process innovations, and partner relationships
creates plans for integration and update into sales operations architecture
Leverages recognized domain expertise to influence and guide decisions of executive business leadership
Provides guidance and mentoring to less-experienced staff members

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion policies
Comprehensive suite of benefits supporting physical, financial and emotional wellbeing

Fulltime

New

Senior Support Operations Analyst

As a Senior Support Operations Analyst, you'll be the technical architect behind...

Location

United States

Salary:

111220.00 - 133422.00 USD / Year

Babylist

Expiration Date

Until further notice

Requirements

7+ years in Customer Support Operations, Business Intelligence/Analytics, or similar roles in high-growth, customer-facing environments
Strong analytical skills and operational instincts, with a track record of designing scalable processes that improve agent performance and user experience
Advanced SQL proficiency with experience writing complex queries, joins, and building data models for customer support analytics
3+ years hands-on experience with Zendesk (or Salesforce Service Cloud), including building automation, workflows, triggers, and API integrations
Proven track record implementing and optimizing AI chatbot platforms such as Sierra, Decagon, Forethought, Ada, or similar enterprise solutions
Expert-level proficiency building dashboards and reports in Sigma, Tableau, or PowerBI—able to work independently with minimal technical support
Experience integrating data across multiple systems and working with APIs
Experienced in building and maintaining reporting and performance analysis, including CSAT, cost per contact, and ROI-focused metrics
Proven ability to lead end-to-end change management for major tool rollouts and workflow changes, including stakeholder communication, training development, adoption tracking, and post-launch support
Familiar with AI support technologies and their practical integration into support systems (chatbots, knowledge base platforms)

Job Responsibility

Ensure high accuracy visibility into support performance through scalable tools (like dashboards) and internal reporting systems
Identify and work with our tech team to drive system improvements across the CS Tech stack (Zendesk, chatbots, phones platform)
Work cross-functionally with engineering, product, supply chain, and offshore support teams to identify root causes of user frustration and implement solutions
Partner with CS leadership to identify trends and key issues within our reporting frameworks and take active role in resolution
Support regular reporting cadences (weekly, monthly, quarterly), with summaries that guide cross-functional decisions
Surface actionable insights from data to support empathetic, user-centered decision-making and analyze trends across channels and issue types, supporting data-driven improvements to the support model
Drive adoption of AI-enabled workflows that reduce handle time and enhance support quality
Own and evolve self-service content, tools, and AI integrations such as Copilots and knowledge bases
Maintain ownership of CS-tools and vendor relationships, ensuring we operate on a modern, AI-enabled stack that supports scale, agent effectiveness, and automation—while optimizing for quality, usability, and value
Identify inefficiencies and recommend solutions that improve agent effectiveness and reduce user friction

What we offer

Competitive salary with equity and bonus opportunities
Company-paid medical, dental, and vision insurance
Retirement savings plan with company matching and flexible spending accounts
Generous paid parental leave and PTO
Remote work stipend to set up your office
Perks for physical, mental, and emotional health, parenting, childcare, and financial planning

Fulltime

Senior Operations Analyst

Barbaricum

Location:
United States , Fort Belvoir

Category:
-

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 23, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Senior Operations Analyst

Barbaricum

Location:United States , Fort Belvoir

Category:-

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:December 23, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Senior Support Operations Analyst

Location:
United States , Fort Belvoir

Category:
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Contract Type:
Not provided

Job Posted:
December 23, 2025