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Individuals in Operational Risk establish and manage operational risk policies, propose strategies, and governance processes designed to minimize losses from inadequate controls, fraud, and potential bankruptcy. This includes supervision over technology operational risk, cyber risk, and fraud risk. This role fortifies against potential operational risks, protecting financial stability and reputation, and contributing to business resilience and success.
Job Responsibility:
Establish policies, standards, and procedures to ensure consistency and alignment of operational risk management across the organization
Influence and guide businesses in risk-related decision-making, ensuring the integration of risk management into business planning and daily operations
Stay informed of regulatory changes and ensure that operational risk management practices comply with all relevant laws and industry standards
Oversee the development and implementation of risk monitoring programs, including creation of key risk indicators (KRIs) and dashboards
Drive a culture of look across ORM teams to elevate risks identified and drive insights
Lead the reporting and presentation of operational risk status, trends, and developments to the board and stakeholders
Leverage technology and innovation for risk management processes
Support internal and external audits and regulatory examinations
Engage with stakeholders to embed operational risk management practices in strategic decisions
Foster a culture of resilience, transparency, and enterprise success
Promote innovation in risk management through streamlining processes and building methods
Solve systemic enterprise challenges and build sustainable solutions
Energize an ethical environment and reinforce a culture of exceptional controls
Requirements:
Proven experience managing complex risk assessments, designing risk mitigation strategies, and overseeing compliance with operational risk frameworks, interacting with Regulators and Internal Audit, including managerial experience
Robust understanding of operational risk management frameworks, industry standards, regulatory requirements, and risk mitigation practices, of Citi products and services and downstream impacts of operational risk strategy
Demonstrated track record of effectively assessing and managing competing priorities, partnering with the business and senior management to address operational risk issues and implement solutions
Be comfortable in dynamic environments, capable of adapting to change while maintaining focus on risk management objectives and to be an experienced risk challenger who balances risks vs. rewards aligned with corporate risk culture
Ability to influence across cultures at a senior level, understanding how to operate effectively across diverse businesses, to think strategically and align operational risk management with organizational goals and regulatory obligations and to manage and drive change within the organization, ensuring risk management processes evolve to meet changing business and regulatory environments
Outstanding communication skills, with the ability to present complex risk matters clearly and persuasively to senior management, the Board and other stakeholders and robust analytical problem-solving abilities and a high level of integrity to deal with highly confidential data
Effective negotiation skills, a proactive and 'no surprises' approach in communicating issues and strength in sustaining independent views
What we offer:
Generous holiday allowance starting at 27 days plus bank holidays, increasing with tenure
Discretional annual performance-related bonus
Private medical insurance packages
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
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