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Senior Open Deck Solutions Specialist

United States, Richmond · Job Posted March 13, 2026
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Job Description

As an Open Deck Solutions Specialist, you will help build and lead Arrive’s Open Deck Line of Business to achieve substantial revenue growth and market penetration. From day one you will help develop and execute a comprehensive strategy to position Arrive as a leader in the Open Deck space. You will be part of a Team dedicated to fostering a high-performing culture, driving collaboration, innovation, and exceptional results.

Job Responsibility

  • Identify and price all Open Deck RFP’s/spot quotes effectively
  • Capitalize on market opportunities, emerging trends, and customer needs
  • Collaborate with cross-functional teams RevGen, operations, pricing, marketing to align goals and optimize performance
  • Lead the development and execution of sales strategies to drive new business and expand existing accounts
  • Build and maintain strong relationships with key customers and partners
  • Identify and pursue opportunities for cross-selling and upselling
  • Help oversee the day-to-day operations of the Open Deck business, ensuring efficiency, quality, and customer satisfaction
  • Collaborate with Leadership to implement robust processes and systems to support growth and scalability, report and track internal KPI’s to measure success
  • Monitor and analyze key metrics to identify areas for improvement
  • Drive continuous improvement initiatives to enhance productivity and profitability

Requirements

  • Bachelor’s degree in business, logistics, or a related field
  • 3+ years of experience in the 3PL space, preferably focused on the Open Deck Mode
  • Strong strategic thinking and analytical skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced, dynamic environment
  • Passion for innovation and customer service

What we offer

  • Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage
  • Invest in your future with our matching 401(k) program
  • Build relationships and find your home at Arrive through our Employee Resource Groups
  • Enjoy office wide engagement activities, team events, happy hours and more
  • Leave the suit and tie at home
  • our dress code is casual
  • Maximize your wellness with free counseling sessions through our Employee Assistance Program
  • Take time to manage your physical and mental health – we offer company paid holidays, paid vacation time and wellness days
  • Receive 100% paid parental leave when you become a new parent
  • Get paid to work with your friends through our Referral Program
  • Get relocation assistance! If you are not local to the area, we offer relocation packages

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