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Fever Logo Fever · Hospitality and Tourism

Senior Onsite Operations Lead - London

United Kingdom, London · Job Posted May 04, 2026
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Job Description

We are looking for a Senior Onsite Operations Lead to oversee the execution of our most important events on the ground. This role is focused on operational excellence in live environments. You will be responsible for ensuring that events run smoothly, teams perform at a high level, and partners feel confident throughout the execution. You will work closely with Strategic Event Managers on complex projects, translating operational plans into flawless on-site execution. This is a hands-on role for someone experienced in live operations who can lead teams, enforce standards, and take control of situations when needed.

Job Responsibility

  • Lead the onsite execution of medium and large-scale events
  • Act as the main operational reference point during live events
  • Ensure all operations run smoothly, efficiently, and on time
  • Coordinate and lead onsite staff (coordinators, temporary staff, suppliers)
  • Ensure roles and responsibilities are clearly understood
  • Proactively identify underperformance and correct it in real time
  • Maintain high standards of professionalism and execution
  • Ensure processes and tools are correctly applied onsite
  • Detect and fix operational issues immediately
  • Maintain consistency and quality across all event setups
  • Act as the main point of contact for partners during event execution
  • Provide confidence, clarity, and quick responses to any situation
  • Represent Fever with professionalism and control
  • Work closely with Strategic Event Managers to understand event design
  • Translate operational plans into real-world execution
  • Provide feedback to improve future setups

Requirements

  • 5–10 years of experience in live event operations, hospitality, or similar onsite-heavy roles
  • Proven experience managing teams in real-time environments
  • Strong track record in delivering high-quality execution under pressure
  • Execution-focused: you get things done in real environments
  • Strong presence: you can lead teams and take control when needed
  • Detail-oriented: you notice and fix small issues before they escalate
  • Decisive: you act quickly and confidently in live situations
  • People leader: you know how to motivate and correct teams
  • Fluent English required

Nice to have

  • Experience in large-scale or high-complexity events
  • Familiarity with operational tools (ticketing, access control, POS, etc.)

What we offer

  • Attractive compensation package and the potential to earn a significant bonus for top performance
  • Opportunity to have a real impact in a high-growth global category leader
  • 40% discount on all Fever events and experiences
  • Responsibility from day one and professional and personal growth
  • Great work environment with a young, international team of talented people to work with
  • Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption
  • WellHub
  • Possibility to receive in advance part of your salary by Payflow
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