Senior officer / assistant manager, motor claims

Process and manage motor claims promptly and effectively, ensuring compliance with company guidelines, policy terms, and claims procedures. Ensure that legitimate claims are evaluated accurately and promptly in line with policy conditions by applying technical expertise. Comply with claims instructions and provide quality work effectively and efficiently. Handle claims related enquiries from the policyholders, brokers or relevant parties. Support manager to implement initiatives to improve performance. Maintain positive relationship with all stakeholders.