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The Wyoming Department of Corrections Women’s Center in Lusk is seeking a Senior Office Support Specialist to play a key role in supporting facility leadership. This position works closely with the Warden, providing advanced administrative and clerical support that helps keep daily operations running smoothly. The role is responsible for managing complex administrative functions, supporting assigned programs or projects, and may provide leadership and guidance to administrative staff—making it an ideal opportunity for a highly organized professional who enjoys responsibility, collaboration, and making a meaningful impact in a correctional setting.
Job Responsibility:
Acts as liaison between director, division administrators, and program managers to coordinate calendars for meetings and conference calls
Provide instruction on office policies, procedures, and rules, and may proctor examinations
Attends, takes minutes, and prepares necessary records for meetings
Reports time for executives weekly and vehicle mileage as necessary
Makes all necessary travel arrangements for executive staff
Receives, analyzes, and responds to requests for information
Compiles and analyzes a variety of data and information and prepares related reports
Explains program requirements and interprets policies
Administers the database for information
Prepares routine response/notification letters
Prepares routine compliance schedule
Determines the scope of work through data and service analysis
Assures the procurement process is managed appropriately and according to procedures established by the Department of Administration and Information
Involved in the procedure of drafting regulations for an agency or program/project
Direct workflow of the office
Screens visitors to determine whether they should be given access to specific individuals
Work may involve taking on various administrative responsibilities to allow management to focus on critical issues
Coordinates a variety of advanced, diversified, and/or confidential administrative support functions
Represents management in matters with immediate staff, agency staff, other agencies, and the public
Conducts research related to the specific project or program
Requirements:
Bachelor's Degree (typically in Business)
0-1 year of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Support Specialist II
OR 3-4 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Support Specialist II
Knowledge of applicable computer applications Excel and Google
Knowledge in the preparation of complicated documents
Knowledge and understanding of the agency and each respective division/program
Must pass a background/reference check
Must pass a drug screen upon appointment
Must meet the standards of the WDOC dress code policy
What we offer:
Health, Dental, and Vision Insurance
State Retirement plan and additional savings opportunities
Paid vacation, sick leave, and holidays
Tuition reimbursement program
457 deferred compensation program
Longevity pay opportunities for advancement
Eligibility for Public Service Student Loan Forgiveness
Culture of public service and a commitment to work/life balance