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Are you a technical specialist looking to drive digital transformation within a large-scale enterprise? We are seeking a Senior Office 365 Engineer to join a dynamic team responsible for the design, configuration, and integration of Microsoft 365 services. This 9-month assignment offers the opportunity to provide technical leadership across critical projects, including M365 Copilot, SMTP modernisation, and advanced cyber-purview initiatives. You will play a pivotal role in sustaining high-quality operational services and enhancing collaboration across a complex environment.
Job Responsibility:
Manage Tier 2 and 3 Office 365 support calls, liaising with vendors and service centres to efficiently remediate degraded services
Administer and maintain the Office 365 environment, including patching, hygiene, and software versioning, while managing risks, security, and compliance
Lead the adoption and "evergreening" of Microsoft products, working with architects to champion cost-effective productivity and collaboration solutions
Continuously improve automation frameworks by developing PowerShell scripts and adopting new tools and testing techniques
Maintain authoritative documentation, including designs, patterns, and knowledge bases, to support efficient incident and problem management
Requirements:
Significant hands-on experience in the implementation and support of enterprise Office 365 products in a large environment (11,000+ accounts)
Deep technical expertise in Exchange Messaging, Microsoft Teams, and the development of PowerShell scripts for automation and management
High-level analytical and diagnostic skills with the ability to identify opportunities for improved services and business-focused solutions
Excellent communication and interpersonal skills, with a proven ability to influence technical decisions and consult with diverse stakeholders
Strong organisational skills and the ability to prioritise tasks under pressure to meet agreed service standards within an ITIL framework
What we offer:
Access to a Udemy licence for ongoing learning and continuous professional development
Access to exclusive discounts across various platforms