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We are currently looking for a Senior New Business Administrator to join our Customer Services New Business Department.
Job Responsibility:
Review and quality-check documentation to ensure accuracy, completeness, and compliance with AML/KYC and multi-jurisdictional requirements
Deliver accurate and timely administration of transactions, ensuring compliance with regulatory standards and internal controls to maintain service integrity
Maintain data quality and integrity across all systems by following established procedures and escalating discrepancies promptly
Prioritize workload effectively to meet service level agreements and customer expectations, adapting to changing demands and deadlines
Identify and escalate operational risks, errors, or breaches to safeguard compliance and prevent financial or reputational impact
Support continuous improvement by suggesting process enhancements and participating in initiatives to increase efficiency and reduce risk
Collaborate with colleagues and stakeholders to resolve queries and deliver a seamless customer experience
Keep up-to-date with regulatory requirements, internal policies, and best practice to ensure ongoing compliance and professional development
Contribute to a positive team culture by sharing knowledge, supporting peers, and promoting accountability and high standards
Sign off Higher Risk Applications along with PEP, Complex & high value cases
Requirements:
Extensive understanding of life assurance products and onboarding processes
Strong knowledge of AM, CDD, FATCA & CRA along with offshore regulatory requirements
Proven experience in a regulated financial services environment, processing and onboarding high risk new business applications adhering to regulatory frameworks
Experience conducting enhanced due diligence checks and risk assessments for high risk, complex & politically exposed individuals
Excellent attention to detail and accuracy in high-risk decision-making
Ability to prioritize and manage complex workloads under pressure
What we offer:
28 days holiday plus UK bank holidays
Generous discretionary bonus scheme
Voluntary “double matching” pension scheme
Private medical insurance (after qualification period)