Senior Network Relations Liaison, CVS Health

CVS Health

Location:
United States, Minnesota & upper Midwest territories

Category:
-

Contract Type:
Employment contract

Salary:

46988.00 - 122400.00 USD / Year

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Job Description:

Senior Network Relations Liaison will design, develop, contract, maintain, and enhance relationships with facilities, physicians and ancillary providers which serve as contractual networks of care for members. They will foster growth of and enhance network for the First Health Network.

Job Responsibility:

Design, develop, contract, maintain, and enhance relationships with facilities, physicians and ancillary providers
Foster growth of and enhance network for the First Health Network
Manage relationships with key health systems to improve provider experience
Monitor the First Health Minnesota inbox for questions, concerns, and escalations
Distribute questions, concerns, and escalations to contract managers or director
Review and submit fix tickets to First Health load team or payors
Work with internal teams and attend meetings to review status of repricing projects or system data
Review First Health system to determine network data accuracy and par vs non-par status of providers
Help internal and external customers with correct processes for escalations, questions, fixes, and general issue resolutions

Requirements:

3+ years of experience in business segment environment servicing providers with exposure to benefits and/or contract interpretation
3-5 years of experience with business segment specific policy, benefits, plan design, and language
Ability to work Central Standard Time hours
High school diploma or GED

Nice to have:

Strong verbal and written communication, interpersonal, problem resolution, and critical thinking skills
Excellent relationship building skills
Working knowledge of business segment specific codes, products, and terminology
Currently resides in Minnesota
Bachelor's degree

What we offer:

Affordable medical plan options
401(k) plan with matching company contributions
Employee stock purchase plan
Wellness screenings
Tobacco cessation programs
Weight management programs
Confidential counseling
Financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access

Additional Information:

Job Posted:
September 06, 2025

Expiration:
September 10, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Senior Network Relations Liaison