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We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today. We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.
Job Responsibility:
Production and delivery of data solutions to support the customers business requirements
Produce / design for all data solutions including LAN/WLAN using a wide range of products from data vendors including Cisco/Extreme and help deploy WAN services including MPLS/ SD WAN
Solution implementation, where necessary managing 3rd party suppliers and the production of handover documentation for support and be on a fault support rota to assist with 3rd line issues
Liaise with Order Assurance , Project Managers/Co-ordinators and Change Management colleagues on a daily basis for the successful delivery of customer services including Project and Provide work on data platforms
Achieve agreed performance levels in line with business targets, customer requirements and functional SLA’s
Escalate issues and potential delays through Line Management channels in accordance with standard procedures to ensure that SLA’s are not breached
Provide quality assurance for 3rd party installations and upgrades
Ensure site documentation is available and updated regularly.
Requirements:
Certification or experience in Industry recognised vendors such as. Cisco/Extreme CCNP, CCIE, JNCIE, JNCIA, NRS, SRA etc.
Practical and theoretical knowledge of one or more of the following: Extreme Switches
Extreme Wireless
Cisco SD-WAN
IP Addressing
VLAN configurations
Track record of successfully prioritising simultaneous activities within time scale and budget
Ability to develop strong external customer relationships as well as functioning in a team environment
Good relationship skills – sensitive to customer’s needs.
This position requires the person to hold or to be eligible to undergo UK Security Clearance (SC) clearance.
What we offer:
Excellent basic salary plus bonus and Vodafone benefits
Great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work
Personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more
Help with your career through our amazing learning tools and top-notch parental leave policies.