Senior Network Engineer Job at Vodafone (Dublin 2)

Job Description

At Vodafone, we're not just shaping the future of connectivity for our customers — we're shaping the future for everyone who joins our team. When you work with us, you're part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the right balance between work and life, Vodafone offers the opportunity to help you belong and make a real impact.

Job Responsibility

Deliver Customer centric services based on Vodafone Business products and services
Deliver Vodafone Business services as contracted to Vodafone Business customers
To produce and publish low level technical designs / implementation guidelines and install these solutions as contracted with the customer to best practice standards
Work closely with the Projects, Configuration and Integration teams and Enterprise Services Operations to ensure all technical documentation and knowledge transfer is completed before handing over the solution for In-life support
Assist Presales teams in realising customer opportunities through the validation of solutions that utilise the products and services that exist within the Vodafone Business and Vodafone Product Portfolios
Work closely with other members of the team
Provide expert technical support to design, implement and assure the customers network and service availability
As required review / provide high-quality, technology solutions that have been approved by the customer and all internal stakeholders
Create the relevant documentation and deploying the solution to established standards before handing over for In-life support
Peer review Pre Sales technical solutions ensuring that the solution design provides for a straight-forward deployment and meets the Enterprise Operational standards
Ensure that all designs include an appropriate Enterprise network or solution management component to support monitoring, reporting and capacity planning
Define and gain sign off for low level technical design/ Implementation guides for contracted solution with the customer
Build and stage network solutions for customer HQ, Distribution centres and branches in accordance to low level design documents
Support upgrading, implementation, deployment and go-live of agreed networks/Services to deliver agreed solution both inside and outside business hours as required
Adhere to Change Management Processes to ensure implementations are controlled and managed with minimal impact to both Vodafone and Customers networks and services
Provides systems/product training to internal stakeholders and customers
Provide in-depth troubleshooting expertise in all accountable Networks and Services
Collaborates with vendors on complex product hardware and software issues, driving resolution of defects
Work with cross-functional teams to resolve major customer issues as and when required
Proactive problem identification and resolution
Participate in on-call rota and provide expert assistance to on-call support specialists
Provide inputs to Network Problem Resolution and Root-Cause Analysis statements

Requirements

Proven track record of building and delivering customer solutions to agreed scheduled timelines
Demonstrated excellence in customer interaction, written and verbal communication
Expert knowledge of WAN/LAN design and Routing/Switching/forwarding protocols
Experience of contributing during Pre-Sales/bid phases
Ability to priorities and manage internal and external stakeholder to handle multiple projects simultaneously
Full clean Irish Driving Licence
Strong grasp of Aruba technologies
Aruba Wireless experience
Aruba Clearpass experience
Engineering Professional with 4 + years' experience preferably in a large complex environment
Strong communication/influencing skills
Ability to demonstrate Problem Solving, Analytical thinking and Decision with virtual making
Willing to master new technologies in line with the customer requirements

Nice to have

Aruba Certified Mobility Professional (ACMP)
IMC / Aruba Airwave /Aruba Central experience
HP certification to Master ASE certification or Aruba ACSP
Cisco certification level to CCNP
Strong grasp of Firewall technologies (Cisco ASA, Palo Alto)

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Senior Network Engineer

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