This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The Senior Network Engineer at NTT DATA will be responsible for implementing advanced networking solutions and engaging with clients to meet complex requirements.
Job Responsibility:
Interacts with clients on site and remote to meet more complex requirements of a solution
Escalates unresolved problems and issues to the relevant third parties
Delegates lower complexity tasks to engineers and technicians
Assumes responsibility for the coordination of the activities of the engineers, in line with performance targets
Writes reports and proposals and completes and maintains project documentation
Assists with the documentation of standard operating procedures relating to installations and fixes
Acts as coach and mentor to more junior Implementation Engineers and Technicians
May be required to serve periodically on the customer service desk, providing third line telephonic, remote and on-site support and problem management
Included in complex design work, with input to the design expected
Expected to take ownership of relevant technologies according to domain or specialization
Engages vendors for priority escalations or bugs found during deployments
Requirements:
Bachelor's degree or equivalent in Information Technology or Computing or related field
Professional level certification in different Networking technologies such as Cisco
Advanced work experience in technical implementation engineering, specific to Networking technologies
Experience in Networking technologies such as Cisco LAN (SD-Access), SD-WAN, DC (Nexus, ACI), Wireless, ISE, Catalyst Center
Advanced experience engaging with clients and conducting presentations
Advanced report writing experience
Advanced good project management experience
Advanced experience in diagnosis and troubleshooting
Excellent English communication skills
Nice to have:
Proficiency in French is a plus
Cisco Dev Net and AI practitioner certification is desirable