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The Sr. Network Engineer will serve as a technical subject matter expert (SME) responsible for analyzing, designing, and implementing network solutions to meet business requirements. This role involves documenting current customer network diagrams, responding to advanced network break/fix issues, and creating knowledge base (KB) articles for resolutions. The engineer will spend significant time working within Visio for network documentation.
Job Responsibility:
Analyze and test all elements of network infrastructure
Design and implement network solutions based on business requirements
Plan, design, and implement data network infrastructure components
Develop and maintain procedures, specifications, and standards
Troubleshoot complex network issues and ensure system improvements are implemented effectively
Mentor and guide less experienced engineers in resolving complex problems
Manage network projects related to technology pilots, conversions, and implementations
Participate in audits and ensure compliance with standards
Stay updated on new products and vendor solutions impacting the business
Complete network documentation
Diagnose and resolve advanced network issues
Document existing customer network diagrams
First response for advanced network troubleshooting and break/fix issues
Create KB articles for recurring issues and resolutions
Participate in daily standups, consistent Teams chats, and ad-hoc calls to support Bread’s network operations
Attend pre-scheduled meetings to research customer network connectivity
Requirements:
Strong understanding and practical application of routing/switching and firewall concepts
Initiative to communicate and collaborate effectively
Excellent organizational skills, including accurate documentation
Required: CCNP or CCDP
Nice to have:
Cisco/Palo VPN configuration experience
Advanced CCNP-level WAN routing knowledge
Experience with Palo Alto Firewalls
Preferred: CCIE
What we offer:
Medical, dental, vision, life, disability, and other insurance plans
ESPP (employee stock purchase program)
401K program with company match after 12 months
HSA (Health Savings Account on the HDHP plan)
SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions
Corporate discount savings program
On-demand training program
Access to certification prep and a library of technical and leadership courses/books/seminars after 6+ months
Certification discounts and other perks to associations that include CompTIA and IIBA
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