Senior Network Engineer

• Lead or participate in implementing network security policies across routers and firewalls
• manage production networks including Internet Protocol backbone, data centers and edge pops across the globe
• administer and support enterprise VoIP platforms and telephony infrastructure
• ensure the continuous availability of all data network and voice services
• identify gaps, risks and issues and navigate organizational structure to resolve them
• perform quarterly proactive network testing to ensure proper functioning and reliability of the network
• investigate and remediate network capacity related issues
• apply knowledge of security and regulatory policies to design and implement foolproof secured network solutions
• provide resolution information and work with other teams to complete impact analysis
• deliver comprehensive and maintenance plans for change management review and approval
• mentor and train network operations team in the installation, configuration, and maintenance
• partner cross-functionally with other Product Infrastructure teams in order to continuously improve and apply standards and policies relevant to operational excellence
• weekend and after-hours support will be required
• some international travel will be required

4+ years of Network Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• CCNA, CCNP, CCDP or CCIE is preferable
• strong expertise in networking equipment and technologies, including switches, routers, firewalls, proxies and VPN gateways
• in-depth knowledge of network protocols, OSPF, BGP, VLAN, WLAN, SD-WAN, IPSec, MacSec and 802.1x
• proven experience with VoIP platforms and enterprise voice systems, especially CUCM, Ribbon SBC, Verint Verba recording systems, Verizon Virtual Contact Center, and Speakerbus Turret
• experience in voice recording systems and compliance solutions for financial or regulated environments
• familiarity with cloud-based voice systems and SIP trunking
• working knowledge of network automation tools and scripting languages
• experience with some form of ticketing system (ServiceNow)