Senior Netsuite Billing Operations Associate

As the newest member of the Team at Rockbot, you will have the opportunity to provide high-level, white-glove billing and account support to our ever-growing customer base. We are looking for someone who is a highly motivated self-starter and will contribute a solid background in providing high-level billing and account support in a fast-paced, ever-changing environment. Our perfect team member is passionate about working closely with customers to offer solutions to their billing and account-level questions. You’re an expert in problem-solving, finding efficient ways to work through complex customer inquiries, and communicating with customers via written and verbal channels. You’re incredibly organized and have strong time management skills. It's critical that you’re skilled in using technology and quickly learning new tools.