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Are you looking for a career-defining opportunity to lead national grocery customers for a purpose-led, category-leading drinks brand? I am recruiting for a Senior National Account Manager role with Cafédirect, perfectly suited to a National Account Manager making a step up or a SNAM that wants to work for a sustainably focussed, proud B-corp business. This is a position, responsible for managing and growing Cafédirect’s UK grocery customers. You will own full commercial relationships, develop joint business plans, and drive profitable, sustainable growth for one of the UK’s most respected ethical hot drinks brands.
Job Responsibility:
Own and manage nominated UK grocery multiple accounts, delivering sustainable revenue, profit and distribution growth
Develop and execute joint business plans, ensuring Cafédirect is positioned as a category-leading ethical brand
Lead all commercial negotiations including listings, pricing, promotions and trade investment
Drive performance through distribution gains, rate-of-sale improvements and effective promotional mechanics
Manage full customer P&L, including budgets, trade spend, accruals and forecasting
Deliver data-led selling stories and category recommendations using available insights and performance data
Work cross-functionally with Marketing, Finance, Operations and Purpose teams to ensure aligned execution
Build strong relationships with key customer stakeholders, influencing at all levels
Requirements:
National Account Manager making a step up or a SNAM that wants to work for a sustainably focussed, proud B-corp business
Experience managing and growing UK grocery customers
Ability to own full commercial relationships, develop joint business plans, and drive profitable, sustainable growth
Experience leading commercial negotiations including listings, pricing, promotions and trade investment
Ability to manage full customer P&L, including budgets, trade spend, accruals and forecasting
Ability to deliver data-led selling stories and category recommendations
Ability to work cross-functionally with Marketing, Finance, Operations and Purpose teams
Ability to build strong relationships with key customer stakeholders, influencing at all levels
What we offer:
Home-based with national travel, offering autonomy, visibility and impact across the business
Joining a pioneering B Corp-certified business with a clear social mission
High-ownership role, giving you full P&L responsibility and the opportunity to shape customer strategy and long-term growth
Work for a brand that is truly values-led, balancing commercial ambition with ethical leadership and sustainability
A chance to operate at senior level within UK grocery, influencing key decision-makers while working in a collaborative, entrepreneurial environment