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Senior National Account Manager - Booker & One Stop

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Unilever

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Location:
United Kingdom , Kingston upon Thames

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

As a pivotal role for the Unilever convenience business, the role of the Senior Account Manager for Booker & One Stop is to drive market-leading growth, delivering market share growth for Unilever and conversion with our portfolio of top-tier brands. This role encompasses day-to-day account management, strategic planning, bespoke activation, and long-term business partnership development.

Job Responsibility:

  • Build strong and sustainable external relationships across a wide range of business from Wholesale, Retail and National Accounts
  • Negotiate effectively with your customer, e.g. to agree trade terms, trade funding, and counterparts according to the UL strategy on their categories
  • Manage the relationship aspects of key customer ‘events’, e.g. launching of new products, cost price changes, breaches of trade terms
  • Develop and deliver the customer strategic business plan for relevant categories, and the joint customer business plan, working closely with Category Managers and Shopper Marketing across the various business categories
  • Provide regular performance data and updates to CSP and the BU
  • Develop and deliver an optimal integrated category promotional plan (including selling the plan with the customer)
  • Manage promotional and non-promotional investments with the customer and ensures all agreements are properly documented and stored
  • Work closely with commercial teams to ensure administrative aspects of promotions are completed
  • Manage the launch of new products with customers, e.g. selling in the new product, designing a launch plan with promotions and shopper marketing activities
  • Ensure effective in-store activation of key events (e.g. promotions, range reviews), providing clear briefings to the Retail Operations Team
  • Drive the agenda internally across all categories on the need for packs fit for purpose/channel and work with the relevant stakeholders to bring these packs to life
  • Manage the customer P&L for relevant categories and the overall level of customer investment
  • Lead SNAM for Booker account across Foods, Homecare, Personal Care & Beauty Business Units, with responsibility & Line Management of One Stop National Account Executive and Commercial Executive, Booker & One Stop
  • Manage in-month performance vs forecast, working closely with CBMs and Customer Operations
  • Manage accruals and pricing accurately and efficiently
  • Ensure customer is compliant with agreed trade terms
  • where these are breached seek a resolution and monitor implementation
  • P&L Management: Delivery of Turnover & Business Building Terms targets for specific category
  • S&OP Forecasting
  • Provision of clear up to date inputs into Business Processes (Promotional Evaluation, Customer Business Planning, sales updates, in store tracking, price claim management etc)
  • Delivery of required admin for the customer – pricing, rebates, NLF, promo proposals, trade terms, contracts

Requirements:

  • Customer management & selling essentials - previous experience of performing a CAM role
  • Wholesale, Convenience & Retail Accounts Experience at Account Management level, ideally with Booker Retail
  • Prior commercial experience and exposure to P&L
  • Proven history of working within a team environment
  • Prior experience of leading and developing direct reports preferable however not essential
  • Relevant Account Management/Field Sales experience
  • Experience in Shopper Marketing or Category Management is preferable
  • Experience across Foods, Health & Well-Being, or Household Cleaning preferable

Nice to have:

  • Experience in Shopper Marketing or Category Management
  • Experience across Foods, Health & Well-Being, or Household Cleaning
  • Prior experience of leading and developing direct reports
What we offer:
  • competitive salary and pension scheme
  • annual bonus
  • subsidised gym membership
  • discounted staff shop
  • shares
  • flexible and hybrid working environment
  • support for wellbeing including hubs, programmes and development opportunities

Additional Information:

Job Posted:
January 26, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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