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At Yeo Valley, we’re passionate about nurturing and nourishing people and the planet by making great food the right way, forever. We are on the lookout for a Senior National Account Manager to join our Retail Sales team. Reporting directly to the Head of Customer, you will be responsible for planning, developing, and implementing a customer strategy that supports the deliverance of the Yeo Valley strategic plan supported by a long-term customer supply agreement. You will be responsible for the formulation and delivery of individual account objectives aligned to the overall Yeo Valley aims. As a senior member of the sales team, you will lead by example, setting standards others aspire to whilst delivering your budgeted KPI’s.
Job Responsibility:
Positively raise the profile of the Yeo Valley business within your customer(s) through establishing and maintaining a strong set of relationships with key external stakeholders
Motivate and lead the cross functional Waitrose team
Support the creation of a consumer-led long term own label development plan, capturing key trends, and working closely with the development team
Create a clear customer vision, strategy, and joint business plan to deliver Yeo Valley’s budgeted sales, MGP and market share
Work closely with marketing to deliver Yeo Valley & Collective branded NPD launches, achieving targeted distribution, volume, sales and MGP
Assume full responsibility of the customer(s) P&L. Formulating a budget, regularly monitoring performance vs budgeted objectives, identifying risk, and taking corrective actions where necessary
Lead on sharing relevant market and customer insight with key internal stakeholders
Requirements:
Multiple-Grocer Account Management experience
Strong negotiation and influencing skills
Demonstrates strong analytical, critical thinking and problem solving skills
Proven collaborator and communicator
Ability to interface and demonstrate leadership both internally and externally
Demonstrates commitment to building strong business relationships with customers
Excellent presentation and communication skills, both written and verbal
Able to work to tight or challenging deadlines
Self-motivated and adaptable
able to juggle multiple priorities
Numeracy, literacy and presentation skills including use of Microsoft standard suite
Good understanding of supply chain risks and risk management techniques
What we offer:
25 days’ holiday, plus bank holidays
non-contributory pension scheme
life cover
healthcare cash back plan
cycle to work scheme
subsidised Yeo Valley products and services
preferential rates with our partners
annual bonus (as part of the Employee Benefit Trust, based on company performance for the year)
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