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Senior MS Engineer - EUS

India, Pune · Job Posted March 27, 2026
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Job Description

The Senior Associate End User Compute Technical Services Systems Integration Specialist at NTT DATA is a pivotal role focused on ensuring client solution requirements are met through technical excellence. Candidates should possess a bachelor's degree in Information Technology or a related field and have moderate experience in technical implementation engineering. Proficiency in Microsoft technologies such as Active Directory, M365, and Azure is essential. The role involves problem resolution, project administration, and client engagement, making strong communication skills vital.

Job Responsibility

  • Owns larger portions of an installation, break/fix incidents at a low to medium level of complexity during project lifecycle
  • Takes responsibility for problem resolution and troubleshooting during project lifecycle
  • Escalates complex problems to the relevant third parties
  • Assists with the documentation of standard operating procedures relating to installations and fixes during ops handover
  • Compiles and maintain project administration (Time Capture and feedback to stakeholders)
  • Conducts elementary presentations within the customer's organization
  • Expected to take leadership from senior resources on relevant technologies according to specialization and best practice
  • Performs any other related task as required

Requirements

  • Bachelor's degree or equivalent in Information Technology or Computing or a related field
  • Relevant certifications such as - Microsoft Certified Professional
  • Microsoft 365 Administrator (MS-100, MS-101)
  • Microsoft 365 Certified: Modern Desktop Administrator Associate (MD-100, MD-101)
  • Microsoft Azure Fundamentals Training & Certification (AZ-900)
  • Microsoft 365 Certified - Teams Administrator Associate
  • Microsoft Certified Solutions Associate - Server 2016
  • Moderate level of work experience in technical implementation engineering, specific to End-User Compute
  • Moderate level of experience engaging with clients and conducting presentations
  • Developing proficiency in following Microsoft technologies - Active Directory, M365, O365, Exchange, Exchange Online, SCCM, Intune, Teams, Azure, Windows Server (all), Windows Desktop (all), Hyper-V, Remote Desktop Support (RDS), Citrix Cloud
  • Developing understanding and appreciation of technical design principles
  • Ability to develop an understanding of fundamental project and administration processes
  • Display a strong learning orientation
  • Good verbal communication skills
  • Demonstrate a client service orientation
  • Hands-on proactive in approach

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