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Senior Monitoring, Evaluation, Accountability, and Learning (MEAL) Specialist

United States, Chicagoland 80000.00 - 100000.00 USD / Year · Job Posted February 18, 2026
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Job Description

World Relief in Chicagoland seeks a Senior Design, Monitoring, Evaluation, Accountability, and Learning (DMEAL) Specialist who will lead the development, implementation, and ongoing improvement of Chicagoland’s impact measurement framework. This role will lead the transition to a more data-informed culture by refining our theory of action and ensuring data collection and reporting systems accurately reflect client growth, program effectiveness, and overall organizational impact. This position will be the lead expert in syncing and implementing measurement tools, streamlining data processes, and translating data into actionable insights for program staff, executive leadership, and program partners.

Job Responsibility

  • Development, refinement, and piloting of data collection tools to determine feasible set of indicators that show the organization’s outcomes both as a whole and within program areas
  • Create a seamless flow of data collection and provide training support for staff
  • Prepare systems and train staff for ongoing data collection and analysis
  • Outcomes and Evaluation Framework Development
  • Data System and Reporting Infrastructure
  • Evaluation, Analysis & Learning
  • Produce high-quality evaluation reports, learning briefs, and syntheses of findings
  • Ensure evaluation results inform program adaptation and organizational learning
  • Conduct statistical and qualitative analyses
  • interpret findings for practical application
  • Facilitate learning sessions, After Action Reviews, and pause-and-reflect workshops
  • Maintain a learning agenda and drive adaptive management cycles
  • Provide tailored coaching to program managers and MEL focal points
  • Strengthen agency systems for measurement, data governance, and learning

Requirements

  • Mature and personal Christian faith
  • Committed to the mission, vision, and values of World Relief
  • Desire to serve and empower the Church to impact vulnerable communities
  • Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
  • Master’s degree (or equivalent experience) in Program Evaluation, Statistics, Public Policy, Social Work, or a related field
  • 10+ years of progressive experience in outcomes management, program evaluation, or Monitoring, Evaluation, and Learning (MEL), preferably within a non-profit or social services environment
  • Proven expertise in developing and refining data collection instruments (surveys, assessments, scales) to test program efficacy and theory of action
  • Advanced proficiency in statistical software (e.g., SPSS, Stata) and/or business intelligence/dashboarding tools (e.g., Tableau, Power BI)
  • Demonstrated ability to translate complex data into clear, actionable insights for diverse audiences, including frontline staff and executive leadership
  • Deep understanding of validity and reliability as they pertain to social science measurement tools

Nice to have

  • Experience working with data systems commonly used by non-profits (e.g., Salesforce, Dynamics)
  • Familiarity with programs addressing safety, wellness, parenting, and workforce development
  • A track record of building out new outcomes and evaluations practices in organizations
  • Strategic Thinking: Ability to link program activities to high-level organizational outcomes and mission
  • Technical Expertise: Mastery of quantitative and qualitative data analysis methodologies
  • Project Management: Exceptional organizational skills with the ability to manage multiple projects, timelines, and stakeholder groups simultaneously
  • Collaborative Leadership: Skill in providing technical assistance and oversight to non-research staff in a supportive, capacity-building manner
  • Communication: Excellent written and verbal communication skills for preparing reports, presentations, and training materials

What we offer

  • competitive benefits package
  • employee discount program
  • Gold-level Cigna Healthy Workforce Designation

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