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Senior MICE Specialist

yokoy.io Logo

Yokoy

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Location:
Spain , Barcelona

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are looking for a Senior Mice Specialist to join our team here in Barcelona or Birmingham. The Senior MICE Executive will be responsible to handle predominantly the largest projects and high-yielding opportunities concentrating primarily, but not limited to, in supporting Perks Enterprise and legacy accounts globally.

Job Responsibility:

  • Work closely with the wider sales organisation at Perk to increase client awareness of our new MICE offering aiming to increase the volume of opportunities generated, especially with the Account Management teams
  • Handle predominantly the largest projects and high-yielding opportunities concentrating primarily, but not limited to, in supporting Perks Enterprise and legacy accounts globally
  • Put together RPF’s for a global portfolio of customers and manage the process from proposal through to negotiation terms including site inspections (as relevant and appropriate)
  • Coordinate operational process with the cross-collaboration of the wider Perk teams as appropriate and based on customer’s requirements, overseeing set-up of arrangements
  • Dealing with phone calls and email requests/queries from existing and potential new Perk customers in a timely manner
  • Supporting sales conversations in conjunction with Sales Executives and Enterprise Sales Executives for discovery purposes and helping potential customers understand our services
  • Providing Perk customers with suitable options and suggestions of the best way to meet their event or group travel requirements
  • Handling of all conferences, events, groups, incentives and meetings worldwide
  • Proactively maintaining relationships with Perk customers at all times and uncovering future opportunities
  • Problem-solving attitude anticipating customers needs and provide the appropriate customer service throughout the entire process
  • Processing responses to clients within the companies agreed service level agreements
  • To be aware of and act in accordance with all Company Quality Standard and Procedures
  • To actively get involved in the process operated by the company and make suggestions on possible improvements
  • To be part of the team and actively help and assist colleagues as needed
  • To maximise on every opportunity generating additional revenue streams across all regions to support achieving overall Perks revenue targets and drive profitability
  • To service successfully and at a high level MICE & Groups as Perk add-on-services

Requirements:

  • Previous experience of working in a venue sourcing / meetings & events team - preferably agency background
  • A good knowledge of venue and event destinations across the globe
  • A great communicator, well organised and used to working to tight deadlines and under pressure
  • A friendly and professional telephone manner
  • Confident in negotiating rates with suppliers on the telephone
  • Great time management
  • A positive, flexible attitude and a great team player
  • Interest in travel
  • Committed to providing a 7 star customer experience
  • Passionate about working in a collaborative environment
  • Want to make a difference

Nice to have:

  • Experience working with a MICE booking tool such as Cvent
  • Solid knowledge of event venues/hotels and destinations worldwide
What we offer:
  • Receive competitive compensation and equity ownership in Perk
  • Rest and recharge with our generous allocation of vacation days plus public holidays
  • Take control of your physical health with your choice of private healthcare or a gym allowance
  • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen
  • Join our unforgettable Perk events, including our spectacular annual summer party
  • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones
  • Make your money go further with our flexible compensation plan
  • Focus on your family with 17 weeks’ paid parental leave during your child’s first year
  • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes
  • Broaden your horizons with up to 20 "Work from Anywhere" days per year
  • Nurture your language skills with in real-life English, Spanish and Catalan lessons
  • Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years
  • Let us help you move to one of our hubs with relocation support

Additional Information:

Job Posted:
January 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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