Senior Merchant Operations Manager

• Own Taiwan Ads Net Revenue attainment — monitor ads product adoption, engagement, and churn. Drive growth & mitigation actions, producing weekly and monthly performance reviews for leadership
• Lead Ads forecasting each cycle by embedding Account Manager’s inputs balanced with data-driven recommendation, surfacing a consolidated country-level view to HQ Ads Finance team
• Partner with our central/global product teams to develop product solutions and support product launches to meet merchant needs/use cases
• Develop, operationalize and measure strategies for scaled programs to enable Uber Eats to hit our strategic objectives
• Develop analysis and experiments to support business decisions regarding growth opportunities.

• Minimum 3 years of work experience in operations, product or analytics
• Executional excellence/ Initiative and ownership: you manage and deliver end-to-end projects with autonomy in an ever-changing, rapid growth environment with tight deadlines, and you have demonstrated ability to coordinate, plan and prioritize tasks across multiple projects
• Problem-solving and Analytical skills: you can interpret problems into business implications, break down problems into actionable pieces and develop meaningful insights from complex data in order to find solutions. You have experience with data analysis, impact sizing, and are highly comfortable working on Excel/Sheets and SQL
• Teamwork/ stakeholders management: you work well with other people and can handle engagement with multiple partners from different teams, locally and internationally
• Fluency in both written and verbal English and Mandarin

• Immersed in client-facing environments
• Some high-growth operations or startup experience is preferred
• Strong collaboration and communication skills, with the ability to work closely with cross-functional teams such as the Account Management team, Marketing, and Legal.

Accommodations may be available based on religious and/or medical conditions, or as required by applicable law.