Senior Mental Health Support Worker Job at 360 Resourcing Solutions (Aylesbury)

Job Description

Response is looking for an enthusiastic, caring person to join their dedicated team at Harwood House. The Harwood House team is a 24/7 supported living scheme for adults with long term mental health issues. Clients are supported at Harwood House following extended stays on acute psychiatric and rehabilitation wards or are returning closer to home after periods in out of county placements. As a Senior Mental Health Support Worker, you will be responsible for leading shifts, medication management, delegate tasks, manage incidents, monitor the health & safety of the project and residents. You will mentor support workers, leading by positive example alongside having your own case load. You will be responsible for providing person-centred support to clients with serious mental illness including adults who have a primary diagnosis of a psychotic illness often with one or more coexisting conditions such physical health issues, neurodiversity, drugs & alcohol use and cognitive impairment.

Job Responsibility

Lead shifts, delegating set diarised and daily tasks
Take the lead during incidents, safeguarding and complaints in the absence of the manager, ensuring policies and procedures are adhered
Ensure all staff are completing relevant health and safety tasks
Mentor new support workers through induction including the completion of the Care Certificate and medication training
Work within a One Team Approach and ensure this culture permeates throughout the team and lead by example
Respond to service phone queries and requests from both internal and external customers in a timely manner and delegating where appropriate to other members of the team
Undertake assessments of referrals and attend regular assessment and risk management training
Provide emotional support, encouragement, and practical assistance to residents with daily living activities
Ensure risk is continuously assessed and risk management plans are kept up to date
Comply and remain up to date with all safeguarding policies and procedures for both Adults and Children and Young People
Always represent the company in a professional and appropriate manner by considering punctuality, personal appearance and professional boundaries, including equal opportunities

Requirements

GCSE's in English and Maths (or equivalent)
A commitment to undertake continual personal development
Detailed understanding of mental health and wellbeing challenges and the level of care and support residents may require
An understanding of current approaches to mental health practice
Have good knowledge of how to support with referrals and assessments
An understanding of equality, diversity and inclusion issues impacting people's lives
IT literate with experience using MS Office packages
Previous related work experience
Good communication skills, written, verbal and listening
A genuine interest in mental health and well-being with a commitment to delivering Response's mission

What we offer

37 days annual leave (inclusive of bank holidays)
Blue Light card and other discounted shopping
Employee Assistant Programme - with access to free counselling
Cycle to Work Scheme (after probation)
Enhanced family friendly leave
Professional qualification sponsorship and study leave
£500 refer a friend bonus scheme
Optional health cash care plan with money off prescriptions and treatments
Wellbeing hub and mental wellbeing support app – approved by NHS
Free flu jabs
Free DBS application

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