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Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to empower and promote independence and an interest in mental health? Senior Mental Health Support Worker - £28,938 - £32,214 per annum (Salaries vary depending on experiences). Hours – 37 hours per week, Monday – Friday 8am – 4pm, inclusive of bank holidays, including occasional weekend mornings. Service – Project 12, Oxford. Response is looking for an enthusiastic, caring person to join their dedicated team at Project 12. The Project 12 team focus on supporting residents through person-centred planning and individual goals to aid recovery. The service covers two shared houses and staff provide client support from 8am to 4pm and weekend morning medication. The service aims to create a comfortable, safe and pleasant environment while helping residents work towards more independent living in the future. As a Senior Mental Health Support Worker, you will be responsible for leading shifts, medication management, delegate tasks, manage incidents, monitor the health & safety of the project and residents. You will mentor support workers, leading by positive example alongside having your own case load. You will be responsible for providing person-centred support to clients with serious mental illness including adults who have a primary diagnosis of a psychotic illness often with one or more coexisting conditions such physical health issues, neurodiversity, drugs & alcohol use and cognitive impairment.
Job Responsibility:
Lead shifts, delegating set diarised and daily tasks
Take the lead during incidents, safeguarding and complaints in the absence of the manager, ensuring policies and procedures are adhered
Ensure all staff are completing relevant health and safety tasks
Mentor new support workers through induction including the completion of the Care Certificate and medication training
Work within a One Team Approach and ensure this culture permiates throughout the team and lead by example
Respond to service phone queries and requests from both internal and external customers in a timely manner and delegating where appropriate to other members of the team
Undertake assessments of referrals and attend regular assessment and risk management training
Provide emotional support, encouragement, and practical assistance to residents with daily living activities
Ensure risk is continuously assessed and risk management plans are kept up to date
Comply and remain up to date with all safeguarding policies and procedures for both Adults and Children and Young People
Always represent the company in a professional and appropriate manner by considering punctuality, personal appearance and professional boundaries, including equal opportunities
Requirements:
GCSE’s in English and Maths (or equivalent)
A commitment to undertake continual personal development
Detailed understanding of mental health and wellbeing challenges and the level of care and support residents may require
An understanding of current approaches to mental health practice
Have good knowledge of how to support with referrals and assessments
An understanding of equality, diversity and inclusion issues impacting people’s lives
IT literate with experience using MS Office packages
Previous related work experience
Good communication skills, written, verbal and listening
A genuine interest in mental health and well-being with a commitment to delivering Response's mission
What we offer:
27 days annual leave and standard bank and public holidays
Blue Light card and other discounted shopping
Employee Assistant Programme - with access to free counselling
Cycle to Work Scheme (after probation)
Enhanced family friendly leave
Professional qualification sponsorship and study leave
£500 refer a friend bonus scheme
Optional health cash care plan with money off prescriptions and treatments
Wellbeing hub and mental wellbeing support app – approved by NHS