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Senior Membership Officer

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Better Cotton

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Location:
Pakistan , Lahore

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Category:
-

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Contract Type:
Employment contract

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Salary:

4333501.53 PKR / Year
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Job Description:

The Senior Membership Officer – Pakistan plays a critical role in strengthening and expanding Better Cotton’s membership base across Pakistan and Central Asia. Reporting to the Membership Manager and working closely with the global Membership team, this role ensures high-quality member onboarding, engagement, and retention across the supply chain.

Job Responsibility:

  • Manage the end-to-end membership application process
  • Respond promptly and professionally to membership enquiries, ensuring accurate and consistent information in collaboration with global teams
  • Support supplier training delivery to strengthen engagement and improve the flow of Better Cotton through the supply chain
  • Provide technical support to suppliers and manufacturers on the use of the Better Cotton Platform (BCP)
  • Support global account managers with cross-regional alignment of messaging and materials

Requirements:

  • University degree or equivalent higher education qualification
  • Minimum of three years’ relevant professional experience (e.g., trading, textiles, apparel, or supply chain roles)
  • Demonstrated experience delivering high-quality service to diverse internal and external stakeholders
  • Strong organisational skills with high attention to detail, particularly in administrative and financial processes
  • Experience supporting events, training, and stakeholder engagement activities
  • Proficiency with ICT tools and CRM systems (e.g., Salesforce), and strong data management skills
  • Excellent written and verbal communication skills, including presentations and business correspondence
  • Ability to work effectively across cultures, teams, and time zones in a fast-paced environment
  • Strong interest in sustainability, supply chains, and the textiles and apparel sector
  • Fluency in English and Urdu

Nice to have:

  • Experience working with textile raw materials or agricultural commodities
  • Experience in culturally diverse and geographically dispersed organisations
  • Experience working in both not-for-profit and commercial environments
What we offer:
  • Competitive salary
  • Hybrid working – Two to three days/week in the office
  • The opportunity to work from anywhere in the world for up to one month per year
  • Flexible working, with core hours from 10 am to 4 pm local time
  • Continuous learning and development
  • Pension scheme EOBI
  • 25 days paid annual leave, plus 9 Public Holidays
  • Enhanced parental benefits
  • A warm, positive working environment where everyone is valued
  • The opportunity to make your mark and make a difference

Additional Information:

Job Posted:
January 04, 2026

Expiration:
January 16, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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