Senior Member Services Representative Job at University Health (San Antonio)

Senior Customer Service Representative

Our client is seeking a highly skilled and customer-focused Senior Customer Serv...

Location

United States , Omaha

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

3+ years of customer service experience, preferably in a senior or lead role
Strong communication and interpersonal skills
Proficiency in CRM software and Microsoft Office Suite
Ability to handle high-volume inquiries and multitask effectively
Demonstrated problem-solving skills and attention to detail
Experience in mentoring or training team members is a plus
High school diploma or equivalent required
associate or bachelor’s degree preferred.

Job Responsibility

Serve as a primary point of contact for customer inquiries via phone, email, and chat
Resolve escalated customer issues with professionalism and efficiency
Provide guidance and support to junior customer service representatives
Maintain detailed and accurate records of customer interactions in CRM systems
Collaborate with internal departments to ensure timely resolution of customer concerns
Identify process improvement opportunities and contribute to team initiatives
Meet or exceed performance metrics including customer satisfaction, response time, and resolution rate.

What we offer

Medical insurance
Vision insurance
Dental insurance
Life insurance
Disability insurance
401(k) plan.

Fulltime

Senior Customer Service Representative

Meritain Health an Aetna/CVS affiliate has multiple openings for Sr. Customer Se...

Location

United States , Work at Home

Salary:

18.50 - 42.35 USD / Hour

CVS Health

Expiration Date

Until further notice

Requirements

1+ years of customer service experience
Experience in a metric based environment
Proficiency with full suite of Microsoft Applications
Comfortability utilizing search engines
Excellent multi-tasking skills
Ability to Effectively Communicate
High School diploma, G.E.D. or equivalent experience

Job Responsibility

Handle incoming calls from members and providers regarding claims status, benefits and eligibility, PPO participation
Maintain department established performance metrics at a meets or exceeds expectations level
Work together as a team and apply the Aetna Core Values in day-to-day operations
Creating a Differentiated Service Experience
Demonstrating Service Discipline
Handling Service Challenges
Providing Solutions to Constituent Needs
Working Across Boundaries

What we offer

Affordable medical plan options
401(k) plan with matching company contributions
Employee stock purchase plan
Wellness screenings
Tobacco cessation and weight management programs
Confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources

Fulltime

Senior Customer Service Representative

Meritain Health an Aetna/CVS affiliate has multiple openings for Sr. Customer Se...

Location

United States

Salary:

18.50 - 42.35 USD / Hour

CVS Health

Expiration Date

Until further notice

Requirements

1+ years of customer service experience
Experience in a metric based environment
Proficiency with full suite of Microsoft Applications
Comfortability utilizing search engines
Excellent multi-tasking skills
Ability to Effectively Communicate

Job Responsibility

Handle incoming calls from members and providers regarding claims status, benefits and eligibility, PPO participation, etc
Maintain department established performance metrics at a meets or exceeds expectations level
Work together as a team and apply the Aetna Core Values in day-to-day operations

What we offer

Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance

Fulltime

Client Services Representative

The traditional financial industry was not built to put the interests of clients...

Location

United States , Palo Alto

Salary:

60000.00 - 80000.00 USD / Year

Wealthfront

Expiration Date

Until further notice

Requirements

Bachelor’s degree
1+ years of experience in retail banking, wealth management, asset management, and/or fintech
Experience in a client facing role is preferred
Strong communication skills
able to explain complicated concepts to clients as well as team members
Able to partner with multiple stakeholders, including other teams and senior executives
Comfortable with being independent and learning new concepts quickly
Excited about our mission statement
Passion for delighting clients
Series 7 and 66 preferred (or must be obtained within 3 months of joining)

Job Responsibility

Provide exceptional customer service through email and phone communication
Help our clients use our product better through online tools and resources
Work with our operations teams to resolve client issues
Be the voice of the customer by noticing and highlighting action items needed to improve the customer experience and delight our clients
Assess client information and approve fund transfers
Assist clients in understanding asset allocation and explain investment risk profiles
Assist clients in understanding and analyzing the performance of their investments, and the potential impacts of client risk decisions

What we offer

medical, vision, dental, 401K plan, generous time off, parental leave, wellness reimbursements, professional development, employee investing discount, equity, discretionary bonus

Fulltime

Temporary Polish Speaking Customer Service Representative

We are currently recruiting for a Polish speaking Customer Service Representativ...

Location

United Kingdom

Salary:

23809.50 GBP / Year

Foundever

Expiration Date

Until further notice

Requirements

Fluent in English and Polish (it is essential to handle calls in both languages)
Experience of or aptitude for Customer Service
Good organisational skills
A minimum of 20 wpm on a keyboard
A working knowledge of MS Word / Excel
Excellent communication skills and the ability to remain calm in all situations
Ability to work on own initiative and under pressure in order to achieve deadlines

Job Responsibility

Respond to all customer enquires within given timescales, efficiently and effectively
Develop and maintain a full knowledge of client products and services
Be able to recognise when a problem or query should be transferred to another department or a more senior member of staff
Deal with all correspondence as requested/required
Log all calls accurately and in line with procedure
Responsible for maintaining and updating all administration
Consult product manuals, to be able to advise customer of appropriate options/solutions

What we offer

Training: 1 weeks training plus 3 days nesting period (fully paid)
Balanced work-life pattern
Supportive culture
Positive impact in the communities where we operate
Career growth opportunities

Fulltime

Senior Field Service Technician

The role of the Senior Field Service Technician is to assist in developing and m...

Location

United States , Newark

Salary:

75000.00 - 85000.00 USD / Year

Nestlé Purina

Expiration Date

Until further notice

Requirements

High School Diploma or GED required
Bachelor’s degree in a technical field preferred
Strong knowledge of Microsoft Office Suite
3+ years in troubleshooting, problem-solving, and appliance repair, with a preferred focus on espresso machines
Valid driver’s license required
Ability to work independently with minimal supervision
Works effectively with both technical and non-technical team members
Experience in continuous process improvement desired
Willingness to travel to customer sites 80% of the time, including potential travel outside the area 30%
Adheres to safety protocols to ensure the safety of the service team and clients

Job Responsibility

Perform installation, troubleshooting, repair services, and preventative maintenance on B2B machine line
Travel to B2C/B2B customer locations to provide services and assess customer needs
Provide field services as needed, including weekends and holidays, based on shift requirements
Accurately complete and submit service request forms with detailed data (travel, labor, parts, comments)
Regularly update team members, parts representatives, dispatchers, and customers on service request statuses
Perform routine maintenance and repairs on Nespresso B2B machines to ensure optimal functionality
Troubleshoot technical issues remotely and on-site, providing timely solutions to minimize client downtime
Conduct thorough training sessions for clients on machine operation, maintenance, and troubleshooting
Manage and maintain an inventory of spare parts for efficient repairs
Document all service activities, including maintenance schedules, repairs, and client interactions

What we offer

Performance-based incentives
Competitive total rewards package
401k with company match
Healthcare coverage
Broad range of other benefits

Fulltime

Senior Field Service Technician

The role of the Senior Field Service Technician is to assist in developing and m...

Location

United States , Torrance

Salary:

75000.00 - 85000.00 USD / Year

Nestlé Purina

Expiration Date

Until further notice

Requirements

High School Diploma or GED required
Bachelor’s degree in a technical field preferred
Strong knowledge of Microsoft Office Suite
3+ years in troubleshooting, problem-solving, and appliance repair, with a preferred focus on espresso machines
Valid driver’s license required
Ability to work independently with minimal supervision
Works effectively with both technical and non-technical team members
Experience in continuous process improvement desired
Willingness to travel to customer sites 80% of the time, including potential travel outside the area 30%
Adheres to safety protocols to ensure the safety of the service team and clients

Job Responsibility

Perform installation, troubleshooting, repair services, and preventative maintenance on B2B machine line
Travel to B2C/B2B customer locations to provide services and assess customer needs
Provide field services as needed, including weekends and holidays, based on shift requirements
Accurately complete and submit service request forms with detailed data (travel, labor, parts, comments)
Regularly update team members, parts representatives, dispatchers, and customers on service request statuses
Perform routine maintenance and repairs on Nespresso B2B machines to ensure optimal functionality
Troubleshoot technical issues remotely and on-site, providing timely solutions to minimize client downtime
Conduct thorough training sessions for clients on machine operation, maintenance, and troubleshooting
Manage and maintain an inventory of spare parts for efficient repairs
Document all service activities, including maintenance schedules, repairs, and client interactions

What we offer

401k with company match
healthcare coverage
a broad range of other benefits
performance-based incentives

Fulltime

Senior Manager, Software Engineering (Orchestration Services)

The Data and Storage Services team is responsible for handling all of Affirm’s D...

Location

United States

Salary:

232000.00 - 310000.00 USD / Year

Affirm

Expiration Date

Until further notice

Requirements

Solid leadership and interpersonal skills
10+ years of experience in managing multiple diverse and inclusive teams and delivering large cross-functional technical programs
Proven track record in stakeholder management, ownership, and successful delivery
Expertise in managing large-scale, geographically distributed compute and data processing systems, including data lake solutions and Workflow Orchestration frameworks
Expertise in scaling frameworks like Spark, Flink and, Kafka on Kubernetes and cloud providers like AWS, leveraging storage systems such as AWS S3 and Apache Iceberg
Capable of mentorship, cross-functional project execution, and individual contribution
Strong interpersonal, written, and verbal communication skills with a growth mindset
Experience in the data infrastructure domain and a passion for leading technical teams and contributing to Open Source solutions
Bachelor’s degree in Computer Science, related technical field, or equivalent practical experience

Job Responsibility

Lead a team of engineers and managers with empathy while fostering a high-performance, ownership-driven & inclusive culture to develop frameworks, systems, and tools for new Affirm products
Oversee teams managing storage services including relational, key-value, and analytics storage infrastructure and tools at scale
Understand and drive business and engineering metrics, promoting a culture of reliability, security, and productivity
Collaborate with tech leads, program managers, and other engineering managers on security, tools, architecture, planning, and delivery of multiple concurrent projects
Work across the engineering organization and with internal and external partners
Provide leadership and growth opportunities to team members, mentor engineers, recruit, and represent Affirm hiring brands
Lead technical decisions, projects, and roadmaps within the Batch and Streaming teams, shaping Affirm’s strategy for managing and serving orchestration workloads
Collaborate with peers, leadership, and stakeholders across platform engineering and product engineering organizations
In collaboration with tech leads, develop a multi year roadmap to design and implement frameworks, services, and tools for new Affirm products and business needs
Guide, tutor, and aid in the professional growth of junior and senior engineers within the team

What we offer

Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount

Fulltime

Senior Member Services Representative

University Health

Location:
United States , San Antonio

Category:
Call Center

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 14, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Senior Member Services Representative

Senior Customer Service Representative

Senior Customer Service Representative

Senior Customer Service Representative

Client Services Representative

Temporary Polish Speaking Customer Service Representative

Senior Field Service Technician

Senior Field Service Technician

Senior Manager, Software Engineering (Orchestration Services)

Senior Member Services Representative

University Health

Location:United States , San Antonio

Category:Call Center

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:January 14, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Senior Member Services Representative

Senior Customer Service Representative

Senior Customer Service Representative

Senior Customer Service Representative

Client Services Representative

Temporary Polish Speaking Customer Service Representative

Senior Field Service Technician

Senior Field Service Technician

Senior Manager, Software Engineering (Orchestration Services)

Location:
United States , San Antonio

Category:
Call Center

Contract Type:
Not provided

Job Posted:
January 14, 2026