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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. The Senior Medical Director will join the team at a critical time in the history of our company and of primary care. The opportunity for impact is large and growing, with our company leading the transition from fee-for-service to value-based care. The Senior Medical Director will be responsible for leading our provider teams in the local market. The Senior Medical Director will partner with the Regional Vice President to achieve operational and clinical excellence and world class performance in hospital admissions, quality, patient satisfaction, clinician satisfaction, and medical cost. To offer context for the practice and to remain close to our patients, the Senior Medical Director will practice primary care in our clinics 2 1/2 days per week alongside his/her provider colleagues. The Senior Medical Director will report to the Executive Medical Director for the region. Additionally, we see this leader as a key thought partner in providing feedback on our clinical model.
Job Responsibility:
Medical Director Management & Coaching: lead and mentor the health center Medical Directors
Supervising center medical directors and ensuring their priorities are in line with those of the organization
Assisting in offering constructive feedback to providers to improve performance
Helping medical directors master data-driven tools and practices required to keep patients well and out of the hospital
Reviewing quality dashboards with medical directors, and implementing initiatives to improve quality outcomes
Providing managed care perspective to medical directors as they lead their teams
Understanding and communicating provider performance/compensation plans
Interviewing, hiring, and retaining providers throughout the region
Physician Leadership Development: develop physician leadership in providers throughout the market
Developing a pipeline of internal clinical leaders who are skilled in problem solving, communication, conflict resolution, value-based care delivery, and collaboration with clinicians and executives
Support Organizational Strategy: have input into a variety of organizational-wide projects, and will join committees for clinical programs to support the enhancement of the care model
Representing the company to external partners (e.g., payers, providers) and creating relationships and partnerships that support our mission and our economics
Population Health: Supervising the interdisciplinary Complex Care Teams focused on our highest need patients in the market
Supervising the Transitions Nurses, who track all hospitalized patients and coordinate post-discharge care
Partnering with the population health and quality teams to advance our care model
Participating in documentation and coding activities, including provider education and review sessions
Practice primary care in our clinics 2 1/2 days per week alongside his/her provider colleagues
Requirements:
M.D. / D.O. / DNP graduates with license in good standing with no restrictions
Physicians will be board certified in Internal Medicine or Family Medicine
DNPs should be certified in a primary care domain
Board certified in Internal Medicine or Family Medicine
Typically 10+ years experience
Minimum of 5 years of experience in outpatient practice
Minimum of 3 years of experience in a physician management role or role as medical director, managing a medical group of 20 or more providers
Extensive experience in clinical leadership roles, leading and coaching physicians
Experience with managed care and/or value-based practice and familiarity with payer-provider collaboration
Experience using a metrics-driven approach to analyze cost, quality, and satisfaction data to drive clinical strategy and program redesign
Excited by developing and implementing new processes
Self aware and confident in their leadership skills
Understand the basics of managed care and recognize that population health and a focus on smart allocation of scarce resources can lead to high value care
Ability to remain calm in stressful situations
Commitment to our patient population
Comfort with ambiguity and a strong desire for problem solving
Nice to have:
Fellowship training in Geriatrics and/or other professional degrees (e.g., M.B.A., J.D., M.P.H.)
What we offer:
Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching