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Senior Material Supplier

https://www.tui.com Logo

TUI

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Location:
United Kingdom, Luton

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Category:
Logistics

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The primary purpose of the Senior Material Supplier Fleet Warranty Operative role is to manage and optimise the warranty claims process for TUI Airline, ensuring the company recovers costs effectively from Original Equipment Manufacturers (OEMs) and suppliers. This involves evaluating and submitting claims, negotiating settlements, and resolving disputes to maximize financial returns. The role also requires maintaining an accurate database to track claims and credits, providing key performance indicators (KPIs), and supporting budget reporting. Additionally, it involves liaising with third-party warranty service providers, assisting with supply chain training on Product Support and Assurance Agreements (PSAA), and physically assessing parts for warranty eligibility. By serving as the focal point for warranty-related matters, this position plays a critical role in cost control, efficiency, and compliance within the Engineering and Maintenance Supply Chain.

Job Responsibility:

  • Evaluate, submit, and negotiate warranty claims with OEMs, manufacturers, and vendors to ensure prompt settlements
  • Liaise with and manage subcontracted warranty service providers for TUI Airline
  • Develop and manage a database for accurate claim tracking, generate monthly KPI reports, and monitor warranty budget performance
  • Collate reclaims information and prepare reports for senior management, OEMs, and maintenance partners
  • Assist with key account invoicing, repair/warranty order management, and Engineering/Supply Chain budget submissions
  • Act as the focal point for Supply Chain on Product Support and Assurance Agreements (PSAA) and provide training when required
  • Physically evaluate unserviceable parts to determine warranty eligibility and assess potential damage
  • Provide issue resolution within the E&M Supply Chain and promote company values with internal and external stakeholders

Requirements:

  • Aviation background with supply chain experience and technical experience and knowledge of aviation components
  • Background in repair agency processes and component warranty, familiarity with My Boeing Fleet and ability to interpret aircraft IPC’s, OEM CMM’s, SB’s & SIL’s
  • Strong IT skills, in particular Excel and other Microsoft applications
  • Strong business acumen, negotiating skills and quick to analyse and provide a solution
  • Demonstrate self-confidence, ability to present to both your peers and management level colleagues
What we offer:
  • Attractive remuneration
  • Discretionary bonus schemes
  • Generous travel benefits
  • Extensive health & well-being support
  • Access the TUI Learning Hub to level-up and reach your ambitions
  • Opportunities to work on global projects and teams
  • Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation
  • Flexible working environment

Additional Information:

Job Posted:
May 27, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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