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The Books and Records Oversight team within Markets Operations primary objective is to strengthen the books and records discipline and control framework within Markets Operations. The function has been recently created within Markets Operations to drive remediation efforts and the adoption of strong accounting practices as part of firm-wide policies and programs. The candidate requires solid accounting and financial background combined with a good understanding of operational processes and will lead Markets Operations' engagement with the Finance department and at firm-wide forums on accounting related matters.
Job Responsibility:
Control Framework Enhancement: Develop and implement robust quality controls for balance sheet substantiation and enhance books and records/accounting knowledge across Markets Operations through training and standards
Operational Oversight: Collaborate with line Operations teams to ensure effective metrics and controls, regularly reviewing and updating them
Work with Finance to ensure complete balance sheet substantiation and effective control design
Bridge the gap between cash movements and their recording on Citi's books
Oversee account owner activity across Markets Operations, including chart of accounts maintenance, consistent roles and responsibilities, and reconciliation requirements
Address exceptions and breaks, ensuring timely escalation, root cause analysis, and cross-functional learning
Oversee reserve calculations, identify opportunities to reduce aged exceptions and reserves, and standardize and centralize proofing processes
Cross-Functional Partnership: Collaborate with Finance and Operations Risk & Control to ensure compliance with policies and standards
Partner with Balance Sheet Control and risk reporting for accurate and timely exception reporting
Work with the Front Office to ensure robust upstream data and processes
Promote consistency and common standards with Centralized Operations
Continuous Improvement: Collaborate with Technology to build a standardized mechanism for accruing and paying/receiving interest between internal desks/accounts
Implement best practices for compliant and effective reconciliations
Promote the development and retention of account and reconciliation subject matter experts
Strengthen issue management and escalate emerging risks appropriately
Lead Markets Operations' involvement in firm-wide accounting and books and records programs (e.g., Strategic Ledger) and represent the team in governance forums
Requirements:
7-10+ years of relevant experience in financial accounting and operational aspects of books and records management
Finance background/degree and experience working with Technology on product development, UAT, and collaborating with Finance/Market Operations teams
Strong understanding of financial products and ability to assess situations accurately and take appropriate action
Ability to articulate how risk technology supports the business and identify gaps between current technology and business needs
Ability to assess the impact of stress shocks, including fat-tailed risks
Strong leadership skills, ability to serve as an escalation point, and decisive decision-making in high-risk scenarios
Adaptability, creative problem-solving, and sound judgment
Experience managing operational risk capital in partnership with the business, Finance, and Risk
Excellent communication, active listening, and mentoring skills
What we offer:
medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages including planned time off (vacation), unplanned time off (sick leave), and paid holidays
discretionary and formulaic incentive and retention awards
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