Senior Marketing Manager

• Lead all marketing initiatives for client portfolio
• Travel up to 10% to support additional client locations in West and Midwest
• Develop marketing plans, new strategies and tactics for promoting existing or new locations to enhance sales and customer satisfaction
• Lead visual storytelling vision and strategy development
• Manage marketing budget, in alignment with client KPI's and portfolio budget
• Foster a collaborative and high-performance team culture, encouraging innovation, growth, development and continuous improvement
• Oversee health & wellness initiatives and programming to also include nutritional messaging
• Support operation teams across employee dining solutions (cafes, food hall, restaurant, coffee and self-checkout markets), manufacturing services, campus catering and conference service management
• Partner with account leadership team to support specific needs that drive measurable results across the client locations
• Bring creative and innovative ideas to marketing strategy and execution that will drive the business forward in café and catering operations
• Meet regularly with clients to present new ideas and plans that deliver on client-driven project goals
• Lead team to develop quarterly business reviews, and client presentations
• Support the field with one-off marketing needs, and provide on-site support as needed in other locations (quarterly travel, subject to change and project needs)
• Oversees all signage, smallwares, and merchandising for locations
• Responsible for communications around the portfolio's efforts to the client teams through recaps, photo slide decks, case studies, articles/newsletters etc
• Develop, provide, and maintain operational program support guides for program execution and client/field alignment and provide ongoing support to the field
• Protect the integrity of the client brand and proprietary information
• Manage integrity of local concept brands and lead team training on brand compliance
• Build relationships with clients, organization department heads and subgroups/community groups
• Champion the LifeWorks brands and participate in organizational stretch assignments as needed
• Coordinate special events, promotions, marketing collateral and social media marketing
• Ability to develop and execute presentations geared toward various target groups, including client base
• Basic Graphic Design work via Adobe
• Other duties as assigned

• A minimum of 7 years of marketing or food service management experience, with a proven record of success and effective performance
• A bachelor's degree in marketing, business, or hospitality management is highly preferred
• Experience in contracted dining service and account management is highly desired
• Demonstrated ability to think creatively and strategically
• Experience or proven track record to work optimally in a fast-paced environment with internal and external partners
• Must have strong written and verbal communication skills
• Must have excellent interpersonal skills including presentation, public speaking, and client interaction skills
• Exemplify being well-organized, detail-oriented, and having strong process management and organizational skills
• Must be able to efficiently utilize social media and understand digital marketing
• Great time management skills and self-discipline, ability to ensure timely delivery of all projects and initiatives
• Must be able to efficiently use MS Office product to accomplish work tasks, especially PowerPoint
• Must be a team-player with a can-do attitude
• Requires people management experience for at least 2 direct reports

Proficient knowledge of Adobe InDesign is preferred