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As a Senior Marketing Automation Specialist, you will be responsible for strategizing, creating, and optimizing marketing automation journeys to drive engagement, conversion, and customer retention. You will be developing and executing email campaigns, lead nurturing programs, account-based marketing (ABM) and customer retention initiatives across various channels and business groups.
Job Responsibility:
Strategizing, creating, and optimizing marketing automation journeys to drive engagement, conversion, and customer retention
Developing and executing email campaigns, lead nurturing programs, account-based marketing (ABM) and customer retention initiatives across various channels and business groups
Salesforce Marketing Cloud communication sequencing and orchestration by designing and implementing end-to-end marketing automation campaigns, including email marketing, lead nurturing, ABM campaigns, customer journeys, dynamic content, and personalized experiences
Coordinate ABM initiatives by aligning campaign logic, messaging, and timing across multiple stakeholders and buying groups within target accounts
Design and manage account-based journeys in Salesforce Marketing Cloud Journey Builder, aligned to account intent and lifecycle stages
Partner with sales, demand generation, and marketing operations teams to align account segmentation, engagement signals, and campaign triggers
Utilize Salesforce Marketing Cloud to manage customer data and segment audiences effectively
Work with IT and data teams to design, configure and integrate new data into Salesforce Marketing Cloud
Analyze customer behavior and account behavior, engagement signals, and touchpoints to create comprehensive customer journey maps, ensuring a seamless and personalized experience across all interactions
Execute continuous testing and optimization of campaign elements, such as subject lines, content, CTAs, and timing, to enhance engagement and conversion rates, and for quality assurance
Generate regular reports on marketing performance metrics and campaign results, providing insights to key stakeholders and making data-driven recommendations for improvement
Stay up-to-date with industry trends, best practices, and regulations related to marketing automation and email marketing to deliver cutting-edge campaigns
Work with teams to implement best practices and email regulations
Requirements:
Bachelor’s Degree in Business, Marketing, Communications, related degree or equivalent experience
4+ years marketing automation experience
Experience with email campaign planning and execution, including html modification and audience segmentation
Experience with major marketing automation platforms, such as Salesforce Marketing Cloud, Marketo, etc.
Experience in email marketing and data automation
Analytical skills and attention to detail
Commitment to achieving measurable results
Ability to communicate and collaborate across departments to drive continual performance
Project management skills with the ability to handle multiple campaigns simultaneously
Ability to analyze campaign performance and conduct meaningful A/B tests
In-depth knowledge of email platforms like Salesforce Marketing Cloud
Database mindset and ability to alter audiences using SQL and filtering
Ability to configure new data sets in Salesforce Marketing Cloud
Nice to have:
Experience supporting ABM platforms or CRM-integrated account data is a plus
Certifications in Salesforce Marketing Cloud, such as Marketing Cloud Email Specialist
In-depth knowledge of Salesforce Marketing Cloud features, including Journey Builder/Engagement Studio, Email Studio, Automation Studio, and Audience Builder
Proficiency in HTML and AMPscript
What we offer:
Competitive Benefits: Health, Dental, Vision, 401k and many more
Free onsite gym open Monday through Saturday for Generac employees
Product loan (for up to 4 days) and discount programs