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Senior Market Manager

https://www.hsbc.com Logo

HSBC

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Location:
Singapore, Singapore

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Category:
Banking

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

HSBC is seeking a high calibre professional to join its team as a Senior Market Manager. This role includes developing and executing market strategies, identifying emerging market trends, and implementing frameworks for client connectivity propositions. The successful candidate will collaborate closely with in-market teams, support client onboarding, and ensure compliance policies are adhered to. HSBC is committed to creating an inclusive and diverse environment with opportunities for professional growth.

Job Responsibility:

  • Develop and execute country and regional market strategies to commercialise and grow adoption of client connectivity capabilities in alignment with GPS, GTS and MSS product strategies
  • Identify emerging market trends, competitive threads/opportunities and client needs across digital client engagement in transaction banking
  • Establish frameworks to prioritise and communicate these market insights to global product managers for inclusion in future state architecture, roadmaps, and backlogs
  • Act as a subject matter expert for the client connectivity proposition across documentation, client onboarding and channel capabilities (web, mobile, H2H and APIs) in client meetings, pitches and industry events
  • Understand and proactively communicate the global client connectivity strategy and roadmap to in-market Sales, Coverage and Service Teams
  • Ensure high-performance client onboarding by owning operational and business readiness in market
  • Work with global product teams to implement global operating models in market, maximising standardisation, and automation
  • Partner with local legal, risk and compliance colleagues to ensure smooth delivery
  • Enable the Client Change Management Team (Project Managers, Enablement Managers) to deliver world-class client experience with regular training and proactive support during client projects (new onboarding, amendments, and migrations)
  • Maintain and observe all HSBC control standards and implement and observe the Group Compliance Policy
  • Adhere to internal controls and comply with internal and external audit points
  • Implement the Group compliance policy locally by containing compliance risk in liaison with the Group Compliance Officer, Area Compliance Officer and Local Compliance Officers
  • Ensure adequate compliance resources and training

Requirements:

  • Proven experience in transaction banking, treasury services and/or payments and cash management in a market, product/digital commercialisation or client facing role
  • Strong understanding of market systems, products and bank operations, and stages in the product lifecycle and how this translates into market management strategies
  • Excellent communication, presentation and stakeholder management skills
  • Good track record of bringing new product/digital capabilities to market
What we offer:
  • Continuous professional development
  • Flexible working
  • Opportunities to grow within an inclusive and diverse environment

Additional Information:

Job Posted:
September 19, 2025

Expiration:
October 03, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:
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