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Senior Market Manager - Luxe

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Airbnb

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Location:
Australia , Sydney

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Category:
Sales

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

As a Luxe Senior Market Manager, you will drive supply growth for Airbnb Luxe in your assigned geographies — acquiring new listings and cultivating host relationships that define Luxe. You will serve as the on-the-ground market expert, combining deep knowledge of luxury real estate and travel landscape with a consultative, relationship-first approach to acquisition and account management.

Job Responsibility:

  • Lead net-new host and listing acquisition in assigned markets, moving qualified leads through the funnel to meet and exceed quarterly supply goals
  • Prospect and identify high-quality homes through external research, networking, and partnerships with luxury real estate professionals, property managers, and operators
  • Qualify incoming leads and deliver fully vetted hosts and listings to the onboarding team with clear handoff documentation
  • Compellingly articulate Airbnb Luxe's value proposition across all formats — phone, email, in-person — tailored to the luxury audience
  • Own new market launches end-to-end, including lead generation, host recruitment, coordination with Home Quality and Guest Services, and post-launch performance monitoring
  • Develop a nuanced understanding of your markets: desirable neighborhoods, architectural styles, design aesthetics, pricing trends, seasonality, and the competitive landscape
  • Build and maintain localized pitches that resonate with luxury homeowners and real estate professionals in your region
  • Manage a portfolio of Luxe hosts, serving as their primary point of contact and trusted advisor
  • Conduct regular business reviews and optimization calls to uncover challenges, identify growth opportunities, and provide data-driven recommendations
  • Support onboarding of new listings for assigned hosts, ensuring a seamless experience
  • Design and deploy strategies to manage and optimize long-tail hosts across your markets
  • Improve listing bookability through performance analysis and targeted host education
  • Act as the primary liaison between assigned hosts and internal teams (Guest Services, Content & Quality, Product, Policy) for escalated issues and strategic initiatives
  • Serve as an effective air traffic controller — routing host requests to the right internal resources while maintaining direct host accessibility
  • Cascade host feedback to relevant stakeholders to inform product and policy decisions
  • Educate hosts on significant product updates, policy changes, and platform best practices

Requirements:

  • 8+ years of relevant experience in sales, account management, business development, or strategic partnerships — ideally within luxury travel, hospitality, or real estate
  • Demonstrated track record of hitting or exceeding acquisition and/or revenue targets in a fast-paced, metrics-driven environment
  • Experience working cross-functionally across teams to influence change and drive results
  • Familiarity with CRM tools and the ability to maintain rigorous pipeline hygiene and reporting
  • Strong executive presence with the ability to build credibility and influence senior decision-makers both internally and within the luxury industry
  • Excellent negotiation skills and the ability to close complex, high-value partnerships
  • Sharp market instincts — you can quickly assess a neighborhood, identify a trend, and translate that into actionable strategy
  • Exceptional written and verbal communication skills
  • able to craft compelling pitches and maintain polished host-facing correspondence
  • Highly organized with the ability to manage multiple priorities, projects, and stakeholder relationships simultaneously
  • Comfortable operating with ambiguity and adapting quickly in an ever-evolving environment
  • Deep alignment with Airbnb's mission and a passion for the luxury travel and homes space
  • A consultative, relationship-first approach — you build trust before you close deals
  • Proactive, solutions-oriented, and self-directed
  • you don't wait for problems to escalate
  • Collaborative by nature — you understand that success in this role is a team sport

Additional Information:

Job Posted:
May 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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