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Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Airbnb Hotels is a fast-growing business which will see you leading Airbnb’s expansion into the hotel sector in the region. Operating with an entrepreneurial spirit within the Australian & New Zealand team, this team combines the simplicity, product excellence, and guest-centered ethos that define Airbnb. This team’s mission is to grow and expand our the smoothest, most intuitive hotel booking experience for guests; while providing hotels an opportunity to drive high-quality incremental bookings so they can focus on delivering the best hospitality. The ultimate aim is to help more people discover high-quality hotels, creating value for guests and our hotel partners. The Difference You Will Make: As a Senior Market Manager, your role will entail ensuring the health and expansion of our supply within but not limited to your assigned territory. This will involve both acquiring high-quality hotel inventory and managing Hotels partners. Your focus will be to enhance Airbnb's market presence in your designated region through collaboration with other teams, leveraging your expertise on the local market. With a deep understanding of Airbnb's mission and values, you will oversee all aspects of supply acquisition and market success. This includes developing acquisition strategies, generating and converting Hotel leads, deal management and fostering relationships with strategic partners, including the creation of new partnerships. You will also be tasked with developing and refining scalable, localised supply management strategies for both established, competitive markets and emerging, untapped markets, aiming to secure our long-term success in these regions.
Job Responsibility
Ensure the health and expansion of our supply within assigned territory
Acquiring high-quality hotel inventory and managing Hotels partners
Enhance Airbnb's market presence in designated region
Develop acquisition strategies
Generate and convert Hotel leads
Deal management
Foster relationships with strategic partners
Create new partnerships
Develop and refine scalable, localised supply management strategies
Build, manage and expand partner relationships
Conduct regular high-stakes prospecting and executive pitch meetings
Conduct optimisation calls and business reviews with partners
Implement strategies for effective pipeline and conversion management
Prospect and onboard new high-quality supply
Educate clients on product updates and cascade feedback
Leverage data to identify strategic growth opportunities
Use entrepreneurial approach to develop engagement projects
Work cross-functionally with various teams
Acquire comprehensive knowledge of local market trends
Understand technical aspects of software partnerships
Represent Airbnb in external meetings and industry conferences
Requirements
7+ years of experience in new sales, business acquisition, account management, and partner support
3+ years of technology or travel industry experience is a plus
Proven track record of being able to effectively work a leads pipeline and a book of business
Proficient quantitative skills and proven ability to interpret and apply data
The ability to work at both strategic and tactical levels
Proven experience working cross-functionally
Excellent communication and presentation skills
Charismatic self-starter who is resourceful and self-sufficient
Highly proficient in using CRM software - Salesforce experience is a plus
Fluency in English is required
Role is based in Sydney
Passion for Airbnb, travel, and the sharing economy - being an Airbnb host is a plus
Nice to have
3+ years of technology or travel industry experience is a plus